Keisha Morgan

Keisha Morgan

About

Detail

sales representatives
Jamaica

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • A
    Customer Service Support
    Arise Part
    Aug 2023 - Nov 2024 (1 year 4 months)
  • Telepeformance
    CUSTOMER SERVBICE
    Telepeformance
    Apr 2022 - Dec 2024 (2 years 9 months)
    I make cold calls to potential customers, introduce the product or service, answer questions, and try to secure sales or appointments while maintaining a professional and friendly tone.
  • L
    Virtual Administrative Assistant
    Life time Roofing
    Nov 2021 - Aug 2024 (2 years 10 months)
    As a Virtual Administrative Assistant, I provided comprehensive administrative support, managing schedules, organizing files, and facilitating communication to enhance operational efficiency. I demonstrated strong communication skills and customer service experience, effectively building rapport with clients and stakeholders. My role involved utilizing cold calling techniques to engage potential clients, showcasing my ability to turn initial rejections into meaningful conversations, thereby contributing to team goals. Additionally, I maintained a dependable and self-motivated work ethic, consistently bringing a positive attitude to the team and ensuring high-quality results in all tasks. While my primary focus was on administration and cust
  • Teleperformance
    Customer Service Agent/ Sales Representative / Manager
    Teleperformance
    Jan 2017 - Dec 2024 (8 years)
    As a Sales Representative or Sales Manager, the role involves driving revenue, • nurturing client relationships, setting goals, and managing a team in the case of a manager role Using tools like Salesforce, HubSpot, or Zendesk Sell to track prospects, manage customer relationships, and document key interactions As a Sales Manager, the number of agents managed depends on the size of the company and the team structure Typically, in a small to medium-sized business, a Sales Manager might manage 5 to 15 agents. In a more personalized team environment, where you can provide direct coaching and support
Education verified_user 0% verified
  • C
    City and Guilds English
    May 2017 - Dec 2024 (7 years 8 months)
  • T
    Skills Training
    Town Spanish Town Skills Training Center
    Aug 2016 - May 2017 (10 months)
  • S
    HighSchool Certificate
    Spot valleyhighschool
    Sep 2011 - Jun 2016 (4 years 10 months)