Kevin Santiago Bravo Rios DevOps

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DevOps Engineer

Vensure Employer Services,

Aug 2025 - Current (9 months)

Information Technology Desktop Support

Vensure Employer Solutions

May 2024 - Current (2 years)

Desktop Support

Vensure Employer Services

Aug 2021 - Current (4 years 9 months)

Collaborated with cross-functional teams to ensure systems were properly maintained and updated. Established and maintained secure networks, ensuring data and systems were secure and compliant with industry standards. Provided technical support for hardware, software and network issues, resulting in a 98% customer satisfaction rating. Organized and re-structured the apple device management server. Took control of the whole IT department of a recently purchased company, resulting on a 80% improvement of the quality of support and on a 95% of satisfaction.

Senior IT Help Desk

Vensure Employer Solutions

Aug 2021 - May 2024 (2 years 10 months)

Tier 1 IT Help Desk support based. Making use of Active Directory, exchange, azure, control of Microsoft 365 suite, licenses provider, control and connection of virtual drives and remote desktops, control of soft phones and software regedits and logs support.

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DevOps Engineer

VENSURE EMPLOYEE SERVICES

Aug 2021 - Current (4 years 9 months)

Software Developer

Ceere Software

Feb 2020 - May 2020 (4 months)

Developed a full stack web application from scratch, including back-end services, front-end interface, and database. Improved the application performance by 20% by optimizing the back-end code. Migrated a whole health-orientated application from visual basic to C# and .Net application, updating the protocols and best development practices.

Software Developer

Ceere Software

Feb 2020 - May 2020 (4 months)

Worked developing and migrating old code based con Visual Basic to C# and modern code development standards, migrated a data base from Microsoft Access to SQL

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Full Stack developer

Sputnikweb

Jun 2016 - Dec 2017 (1 year 7 months)

Developed a full stack web application from scratch, including back-end services, front-end interface, and database. Developed a full stack web application with a modern user interface that improved user engagement by 10%. Utilized server-less architecture to reduce costs and improve scalability Improved the application performance by 12% by optimizing the back-end code. Implemented a Responsive Design that allowed the application to be used on various devices with the same user experience. Developed an e-commerce platform that integrated with payment gateways and enabled customers to purchase products online.

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Programador full stack

Sputnik Web

Jun 2016 - Dec 2017 (1 year 7 months)

Created a tech based e-commerce website, developed on HTML, CSS, basic Node.js, architected the base of the website on HTML, provided support to the server and database and migrated non-responsive code to modern development standards

Kevin Santiago Bravo Rios

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