Service Desk Attendent
Wade King Student Recreation Center
Jan 2016 - Dec 2017 (2 years)
•Checked in multiple students, faculty, alumni, and community members while adhering to facility policies and level of customer service
•Handled till during transactions as a cashier, mastered cash handling protocol, and reconcilled till after each shift
•Provided facilities tours & answered various questions for new, incoming and prospective students
•Assisted in interviewing 2-5 candidates per quarter and provided input for hiring decisions
•Led 1-2 group and one-on-one trainings in a variety of capacities for new hires every quarter