KATHERIN LEON Operations Manager / Project Manager / Executive Virtual

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Operations Manager

THE DARL AGENCY (E.E.U.U)

Jul 2024 - Jul 2026 (2 years 1 month)

for digital marketing agency, working directly with CEO and supervising all departments, coordinators and long term projects. Expert in Microsoft 365, ChatGPT, Claude, Gemini, Google Workspace, Documentation, Reports, Expense management, Dashboards, Gmail, and Order tracking to streamline operations and project oversight.

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Project manager

AVILA VA

Jan 2022 - Jan 2023 (1 year 1 month)

As a Project Manager, I was responsible for overseeing the planning, execution, and completion of various projects, ensuring alignment with business objectives and stakeholder expectations. My role involved meticulous calendar management and scheduling to guarantee that all project milestones were met on time. I excelled in organization management, creating and maintaining effective systems that served as "sources of truth," such as Trello boards for project tracking and shared drives for documentation. My communicative competence allowed me to act as a vital link between teams, facilitating clear and timely updates between developers and stakeholders. Additionally, I utilized my administrative assistance skills to streamline processes and

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Operations manager

OptiMiser LLC

Jan 2021 - Jan 2024 (3 years 1 month)

- Orchestrated end-to-end operations management, streamlining technical support, property management, and project management to enhance overall business productivity and organizational efficiency. - Provided high-level executive assistance and virtual assistance, including sophisticated calendar management, email management, and administrative support to ensure seamless daily workflows. - Managed complex inventory control and product catalog structures using platforms such as AppFolio, Buildium, ClickUp, Monday.com, and SharePoint to maintain data accuracy and operational excellence. - Directed e-commerce operations by overseeing catalog management, integrating inventory workflows, and utilizing analytics to drive performance across Shopify

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CEO's VA

Orlando Wholesale houses

Jan 2019 - Jan 2021 (2 years 1 month)

As a CEO's VA, I provide high-level executive assistance, managing complex calendars and schedules while optimizing productivity to ensure the executive’s time is focused on strategic growth. I leverage project management tools like ClickUp and GoHighLevel (GHL) to streamline operations, maintain organized administrative workflows, and provide comprehensive business services that support startup development. My role involves meticulous data entry and email management, paired with analytical oversight to provide actionable insights that drive business performance. • Managed end-to-end inventory control and product catalog oversight for the E-commerce division, offloading operational burdens from leadership by monitoring stock alerts in Shop

KATHERIN LEON

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