Agent Customer service
Red Valley
Mar 2022 - May 2023 (1 year 3 months)
Customer support for a pain doctor's facility, Schedule, cancel, reschedule confirm appointments, call Pharmacy's requesting to fill prescriptions, inbound and Outbound calls – Customer support for a gym studio, cancel classes, reschedule, offer, cancel, pause memberships, inbound and outbound calls.
In this job, we used Google sheets to keep track of the new patients.