Customer Service Agent, Floor and Training Support verified_user
Verified experience
Startek Honduras
Jan 2019 - Feb 2023 (4 years 2 months)
• Customer Service Representative in Phone, Ticket and Chat: Billing, Technical Support, Sales, and Order tracking
• Training and Floor Support: Handled customer satisfactions, customer superior inquirys, and daily order tracking, including coordinating with delivery companies to resolve shipping issues.