Karla Irene Flores

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Executive Operations Assistant

Secretaría del Trabajo

Jan 2023 - Current (3 years 7 months)

• Manage executive calendars and coordinate high-priority projects, including research and translation, while ensuring timely delivery under tight deadlines. • Plan and execute high-level events, managing logistics, stakeholder coordination, and post-event follow-up with precision under strict timelines. • Streamline internal processes and workflows, acting as a liaison for internal and external communications to enhance efficiency and ensure alignment with organizational priorities. • Leverage Microsoft 365 and Google Workspace for daily calendar management, document formatting, correspondence tracking, and workflow coordination. • Utilize AI tools like ChatGPT and Claude to support drafting, editing, summarizing, information structuring,

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Border Control Specialist

Olivares & Co

Jan 2022 - Jan 2023 (1 year 1 month)

• Led end-to-end IP infringement investigations for multiple clients under tight deadlines, analyzing trends and coordinating with customs authorities to support anti-piracy operations. • Coordinated with Mexican customs and legal teams to facilitate enforcement actions and ensure timely information exchange for case resolution. • Organized travel for training sessions and field investigations using Microsoft 365 and Google Workspace. • Produced detailed investigative reports for international clients and created standardized templates to ensure consistent delivery.

IP & Enforcement Research Manager

Arochi & Lindner

Jan 2017 - Jan 2022 (5 years 1 month)

• Led trademark infringement investigations for international clients, managing case timelines and delivering analysis to support legal decisions. • Delivered nationwide training programs for customs agents and law enforcement on counterfeit identification techniques. • Facilitated cross-functional coordination between legal teams and regulatory authorities to resolve cases efficiently and maintain positive partner relationships. • Managed travel for training sessions and field investigations using Microsoft 365 and Google Workspace. • Developed and delivered nationwide anti-piracy workshops for customs agents and law enforcement to identify counterfeit goods and enforce intellectual property rights.

Editorial Coordinator

Readers Digest

Jan 2016 - Jan 2017 (1 year 1 month)

• Planned and coordinated editorial and merchandising projects from concept to delivery, ensuring alignment with timelines and quality standards. • Managed contracts with external contributors and vendors, ensuring compliance with agreements and negotiating favorable terms. • Conducted market research, negotiated pricing, and developed supplier forecasts to ensure cost-effective and timely availability of materials. • Managed travel for the company owner and business trips using Microsoft 365 and Google Workspace.

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Procurement Manager

Dpi S.A De C.V

Jan 2015 - Jan 2016 (1 year 1 month)

• Served as liaison with government agencies during public bidding processes, ensuring compliance with legal and regulatory requirements. • Managed bidding and procurement processes, including proposal preparation and contract follow-up, to ensure project profitability. • Handled supplier contracts, negotiated pricing, and conducted cost analysis to optimize resources and meet delivery deadlines.

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National Talent Manager

Pwc X Aiesec

Jan 2010 - Jan 2015 (5 years 1 month)

• Coordinated national projects including an E-learning program, a Trainers Congress, and cultural events to support trainee integration & networking. • Managed organization partner accounts requesting international trainees, coordinating onboarding and immigration logistics for 80+ trainees annually to ensure successful placements. • Spearheaded cross-functional initiatives across recruitment, training, and events, using KPI analysis to achieve a 45% improvement in trainee retention and inform data-driven planning. • Served as part of the National Training Team, designing and facilitating training sessions for trainees and national members on leadership, project management, and program execution, among others.

Karla Irene Flores

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