Jyrelle Gyle Ramos

Jyrelle Gyle Ramos

About

Detail

Cebu City, Central Visayas, Philippines

Contact Jyrelle regarding: 
work
Full-time jobs
Starting at USD1.65k/month
Flexible work
Starting at USD10/hour
groups
Networking

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • 411 Locals
    Online Marketing Consultant / Sales
    411 Locals
    Feb 2025 - Nov 2025 (10 months)
    Consult with SMBs to assess online presence and recommend SEO strategies like keyword targeting, Google Business Profile optimization, local listings, and content improvements to boost visibility and attract local leads. Manage the entire sales cycle from lead generation to closing deals, consistently exceeding monthly sales targets. Utilize CRM tools to track interactions and ensure smooth client onboarding and sustained relationships.
  • RealPage
    Product Support Specialist
    RealPage
    Jun 2024 - Jan 2025 (8 months)
    Provided technical support for RealPage's property management software. Diagnosed and resolved software issues, ensuring minimal downtime for clients. Created technical documentation and FAQs to assist customers in troubleshooting independently.
  • C
    Customer Care Associate
    Continuum Global Solutions (Verizon Account)
    Feb 2024 - Jun 2024 (5 months)
    Provided exceptional customer support via phone, email, and live chat. Assisted customers with technical and billing inquiries, ensuring high satisfaction rates. Recognized as Top 1 on VIP Employee List for outstanding sales and customer engagement. Upsold and cross-sold products, increasing revenue and customer retention.
  • A
    Software Engineer
    Accenture, Inc.
    Feb 2023 - Feb 2024 (1 year 1 month)
    Developed and implemented SAP BPC solutions for budgeting, forecasting, and financial reporting. Optimized business processes and enhanced decision-making using SAP BW on HANA. Created efficient data models and improved operational workflows through SAP analytics. Collaborated with cross-functional teams to deliver high-quality financial solutions.
  • K
    Software Engineer
    Kyocera Document Solutions
    Apr 2022 - Sep 2022 (6 months)
    Developed and maintained document management applications using C# and .NET Framework. Designed and implemented user-friendly interfaces to improve document workflows. Assisted in testing and debugging to ensure software stability and performance. Collaborated with cross-functional teams to enhance software functionality and security.
  • Teleperformance
    Customer Service Rep
    Teleperformance
    Nov 2021 - Mar 2022 (5 months)
  • S
    (Customer Support/Technical/Sales
    Sykes Asia Inc.
    May 2019 - Oct 2019 (6 months)
  • i
    (Account Manager [Sales]
    iConnect Technologies
    Aug 2018 - Mar 2019 (8 months)
  • A
    (Outbound Sales – Medical Devices
    AMEERATEL INC.
    Feb 2018 - Jul 2018 (6 months)
Education verified_user 0% verified
  • A
    Advanced Customer Support & Troubleshooting
    Jun 2023 - Jan 2024 (8 months)
  • V
    Virtual Assistant & Administrative Support Training
    Jan 2023 - Mar 2023 (3 months)
  • S
    Sales & Lead Generation Masterclass
    Nov 2022 - Jan 2023 (3 months)
  • A
    Application Development Management
    Oct 2022 - Jan 2023 (4 months)
  • S
    SAP Business Planning & Consolidation (BPC)
    Jun 2022 - Jan 2023 (8 months)
  • I
    ITIL Foundation Certification
    Nov 2021 - Jan 2022 (3 months)
  • University of Cebu
    Bachelor of Science Degree in Computer Engineering
    University of Cebu
    Jun 2014 - Jan 2021 (6 years 8 months)