Jyoti Mishra

Jyoti Mishra

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National Capital Territory of Delhi, India

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Starting at USD50K/year
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Résumé


Jobs verified_user 0% verified
  • VistaPrint
    Product Manager
    VistaPrint
    Nov 2022 - Dec 2024 (2 years 2 months)
    Implemented the product vision and strategy while optimizing the user experience. - Market Research and Analysis: Conducted market research to understand customer needs, industry trends, and competitor activities. Analyzed data to identify opportunities for product improvements and new features. - Requirements Gathering: Collaborated with stakeholders, including customers, business leaders, and technical teams, to gather and prioritize product requirements. Developed detailed user stories, use cases, and functional specifications. - Product Design and Development: Worked with designers to ensure the website is user-friendly, visually appealing, and meets business objectives. Coordinated with developers to ensure the timely delivery of fe
  • I
    Product Manager
    Infra.Market
    Nov 2021 - Apr 2022 (6 months)
    - Defined product strategies, managed key client relationships, and oversaw operational efficiency to drive performance and achieve revenue targets. - Identified and pursued growth opportunities while coordinating cross-functional teams to optimize processes. - Enhanced client engagement through strategic check-ins by rolling out a comprehensive client engagement dashboard featuring monthly check-ins and feedback loops to strengthen client relationships. - Optimized service offerings and upsell opportunities by analyzing customer interaction data from over 500 accounts to identify patterns and refine the targeting strategy for mobile app upsells. - Leveraged recruitment skills to identify, evaluate, and onboard suppliers, contractors, a
  • Urban Company
    Cluster Head, Product Growth
    Urban Company
    Oct 2020 - Nov 2021 (1 year 2 months)
    Oversaw regional business development, optimized workflows, managed resources, and drove revenue growth through strategic process and product improvements and data-driven insights. - Revamped Workflow for Expanded Team: Revamped internal dashboards and processes for a 24-member team to enhance workflow and service delivery in South and West Indian cities. - Met Revenue Goals and Enhanced NPS: Implemented comprehensive resource planning and deployment strategies that met revenue targets and improved NPS by 15 points through performance metric optimization. - Improved Partner Utilization and Efficiency: Introduced new performance metrics and monitoring systems that improved partner utilization rates by 19.3%, optimizing resource allocat
  • Urban Company
    Senior Manager, Product & Operations
    Urban Company
    Oct 2018 - Oct 2020 (2 years 1 month)
    Oversaw business development and operations strategies and coordinated with cross-functional teams. Responsible for optimizing delivery processes, ensuring operational readiness, and driving expansion initiatives to enhance overall business performance. - Expanded Salon Presence with Strategic P&L Management: Directed P&L management for Tier 2 markets, creating a strategic roadmap that enabled the launch of 10 new cities and expanded salon locations from 8 to 20. - Developed Analytics Framework: Designed an analytics framework to monitor key delivery metrics, achieving 5,000 successful deliveries per month within two months of implementation. - Executed Expansion Strategy: Led the launch of UC’s services in Jaipur, setting up a centrally
  • Urban Company
    Category Manager
    Urban Company
    Oct 2017 - Oct 2018 (1 year 1 month)
    - Spearheaded category performance by analyzing market trends and consumer data, developing and executing strategies for product assortment and pricing, and collaborating with cross-functional teams to optimize supply chain efficiency and drive sales growth. - Scaled salon operations, achieving 4x revenue growth: Managed the expansion of salon operations in Pune, increasing the number of units from 15 to 225 within 12 months, which resulted in a fourfold increase in revenue by year-end. - Optimized pricing and boosted sales conversions: Analyzed user behavior data before and after the launch of the 'Spa at Home' initiative, uncovering trends that led to strategic adjustments in service pricing and packaging, driving a 30% increase in sale
  • Urban Company
    Senior Associate, Business Development
    Urban Company
    Nov 2016 - Oct 2017 (1 year)
    Managed product and service analysis, developed pricing strategies, and used customer insights to enhance market positioning and service delivery, while collaborating with teams to optimize processes and drive performance. - Enhanced Service Delivery and Customer Satisfaction: Identified and addressed 5 critical product flaws through data-driven insights, which streamlined the service delivery process and boosted customer feedback ratings by 20%. - Optimized Pricing Strategies and Market Position: Analyzed insights from over 200 customer interviews, providing actionable recommendations that refined pricing strategies and strengthened market competitiveness, resulting in greater brand visibility. - Leveraged customer support skills to ensure
  • Urban Company
    Business Development Associate
    Urban Company
    Nov 2015 - Nov 2016 (1 year 1 month)
  • A
    Graduate Engineer Trainee
    Acura Corporation
    May 2015 - Oct 2015 (6 months)
Education verified_user 0% verified
  • Biju Patnaik University of Technology Odisha
    Bachelor of Technology - BTech, Computer Science
    Biju Patnaik University of Technology Odisha
    Apr 2011 - Apr 2015 (4 years 1 month)