Justin Paolo Farydt Vilchez Mandros

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paricus

PARICUS, LLC

Aug 2023 - Aug 2024 (1 year 1 month)

I was reviewing applications with the personal information of the customers, example reviewing ID's, also as a customer service representative we issualy work for our custoers to make everything good for them.
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customer service representative

PARICUS, LLC

Aug 2023 - Aug 2024 (1 year 1 month)

In Paricus, I was responsible for engaging with customers regarding their devices and electronics, ensuring meticulous attention to detail for every piece in their homes. Additionally, at Teleperformance, I worked on various campaigns, including one focused on house rentals, where I gained valuable experience in providing customers with exceptional hospitality. Furthermore, my experience in patient care has enhanced my ability to communicate effectively with customers. As part of the customer service team, I utilized CRM systems as a daily tool to manage interactions and improve service delivery. I also employed messaging apps such as Slack, Microsoft 365, and Outlook to facilitate communication and collaboration within the team, ensuring t
Customer Service Agent

Teleperformance Spain

Feb 2023 - Aug 2023 (7 months)

As a Customer Service Agent, I was responsible for addressing customer inquiries, resolving issues, and providing exceptional service to enhance customer satisfaction. I effectively communicated with customers to understand their needs and deliver tailored solutions. Additionally, my experience in patient care allowed me to develop strong interpersonal skills, which I leveraged to foster positive relationships with customers and ensure a supportive service environment. This diverse background contributed to my ability to handle a wide range of customer interactions with empathy and professionalism.
Warehouse Assistant

Tai Loy

Jan 2021 - Jan 2022 (1 year 1 month)

Education 0% verified

Justin Paolo Farydt Vilchez Mandros

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