Juliana Bonilla López

B

Strategy project leader

BANCOLOMBIA S.A.

Feb 2022 - Sep 2023 (1 year 8 months)

Lead business transformation projects to meet the needs of the market and the strategic objectives of the organization. • Align the corporate strategy with the commercial areas in terms of processes, challenges, forms of customer service, customer experience and the entire business cycle. • Prepare proposals and reports to present to the vice presidents and directors and other interest groups that work in parallel areas. • Monitor that the business cycle is in accordance with the needs of the client and the market. • Develop business strategies to mobilize organizational results for KPIs. • Articulate with the different areas of support the changes in the commercial processes from the End to End and Front & Back

B

Business Analyst

BANCOLOMBIA S.A.

Mar 2021 - Jan 2022 (11 months)

Assisting the commercial director with the development and implementation of commercial strategies according to company goals and objectives aiming to accelerate growth. o Conducting research and analysis of the sales department’s targets by suggesting methods for the company to improve their practices and processes. o Developing proposals and reports to present to the executive directors and other stakeholders working in parallel areas. o Assessing and implementing practice and procedures that involve the sales department and ensuring proper training delivered. o Creating marketing strategies and coordination of specific events that target key clientele. o Monitoring the pipeline, leading changes in the processes, and reinforcing the chall

B

Commercial Analyst

BANCOLOMBIA S.A.

Feb 2020 - Feb 2021 (1 year 1 month)

Supported the commercial manager with the existing client database to generate new business and execute the proposed strategies. • Attended to the clients' needs regarding the financing of leasing products, contract creation, analysis, and follow-up to the commercial portfolio. • Completed credit checks to analyse risk of authorization to validate clients’ borrowing capacity and assisted clients with financial issues to explore other financial products the company offered. • Researched and implemented methods to help achieve the desired outcomes with the sales department. • Accessed the active client data base assigned to our department and sought new clientele to offer leasing products or services. • Met the monthly sales budget target.

B

Assistant Vice President

BANCOLOMBIA S.A.

May 2018 - Jan 2020 (1 year 9 months)

Formulated business and marketing strategies with the sales department to promote revenue. • Analysed the effects discovered by the implemented strategies while suggesting revisions to its development. • Assisted the Vice President by preparing various reports for the organization. • Arranged and allocated funds and resources. • Followed up with the commercial department and achieved monthly targets by structuring and assigning specific goals. • Troubleshooting and conflict resolution with respect to the different aspects of operations, marketing or legal matters that may arise. • Organized events to promote product sales including fares, seminars, and conferences to SMEs.

B

Administrative Assistant

BANCOLOMBIA S.A.

Aug 2013 - Apr 2018 (4 years 9 months)

Administrative support to sales representatives with second tier banks soliciting credit including completion of the required documentation. • Followed up with compliance of general operations reports. • Ensured annual budgeting of disbursements was processed. • Directly involved in providing verification of references, employment income or mortgage details of clients requiring credit checks to avoid potential identity theft or fraud. • Coordinated marketing events focused on the agricultural sector

Asesora de televenta

Emtelco

Jan 2012 - Jul 2013 (1 year 7 months)

Asesora de televenta

Allus Global BPO Center Colombia

Nov 2009 - Nov 2011 (2 years 1 month)

Juliana Bonilla López

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Juliana Bonilla López