Juarez Fernandes de Santana Neto
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Juarez Fernandes de Santana Neto

Juarez Fernandes de Santana Neto

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Contracts Analyst/Administration/Multilingual Events Coordinator/Audio-Video Editor
Rio de Janeiro, Brazil

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Résumé


Jobs verified_user 0% verified
  • E
    Administrative Analyst (Service Contracts and Supplies Procurement)
    Eletrodata Engenharia
    Nov 2022 - Current (3 years 9 months)
    As an Administrative Analyst specializing in Service Contracts and Supplies Procurement, I planned and managed service contracts, ensuring accurate data entry and record keeping for procurement and bidding processes using Microsoft Office Suite. I conducted market research and performed vendor data analysis, verifying pricing data and feasibility metrics to support informed decision-making. Additionally, I managed equipment supply and service provision processes via the SEI platform, maintaining organized records and ensuring data integrity. I monitored overall material consumption by entering and verifying quantity data in systems, facilitating the tracking of key performance indicators. My role also involved reviewing and analyzing data f
  • F
    Freelancer
    Jun 2020 - Current (6 years 2 months)
    As a Freelancer, I provided a diverse range of services including audio and video editing, voice acting, writing, and proofreading for several clients and projects. My role involved collaborating closely with clients to understand their vision and deliver high-quality content that met their needs. Additionally, I utilized intelligent automation techniques to streamline the drafting process, enhancing efficiency and allowing for quicker turnaround times on projects. This approach not only improved my workflow but also ensured that I could focus on delivering creative and polished final products.
  • Randstad Brasil
    Administrative Assistant
    Randstad Brasil
    Jan 2016 - Sep 2018 (2 years 9 months)
    As an Administrative Assistant at Agilent Technologies through Randstad, I served as a Customer Support Agent, adeptly managing telephone and email triage to assess clients' diverse needs for referral to specialized departments. I performed essential administrative routines related to technical support for diagnostics and analytical instruments, ensuring seamless operations. My responsibilities included training team members to familiarize them with internal procedures, tools, and best practices. This encompassed onboarding new staff, conducting hands-on sessions on procurement systems, document workflows, and compliance protocols, as well as providing ongoing support to enhance team efficiency and performance. Additionally, I managed the b
  • ApexChat
    Leads Agent
    ApexChat
    Mar 2015 - Oct 2015 (8 months)
    EN: Home-Based Customer Service Chat Agent for ApexChat – Worked with the assistance of potential/existing customers of international companies. Work aimed for sales and service leads; PT-BR: Agente de Suporte ao Cliente em regime Home-office para empresa norte-americana especializada, atendendo a clientes distribuídos pelas Américas, Europa e Oceania, com foco em prospecção de leads para vendas e serviços variados.
  • BHG  Brazil Hospitality Group
    Hotel Receptionist
    BHG Brazil Hospitality Group
    Nov 2012 - Dec 2014 (2 years 2 months)
    As a Hotel Receptionist at the Royal Tulip Rio de Janeiro, a prestigious five-star establishment, I performed essential front-office routines, including check-ins, check-outs, and managing accounts for both individual and group reservations from diverse nationalities. My role extended to providing exceptional concierge services, catering to a wide range of guests, including members and organizers of international congresses and conferences held on-site. Additionally, I utilized my negotiation skills to effectively sell packages to international clients, enhancing their overall experience and contributing to the hotel's revenue. My strong customer service and relationship management abilities ensured that all guests received personalized att
  • H
    Hotel Receptionist
    Hotel San Marco Ipanema
    Jan 2012 - Nov 2012 (11 months)
    As a Hotel Receptionist at Hotel San Marco Ipanema, I performed essential check-in and check-out procedures, provided inside and outside telephone assistance, and addressed guests' concierge and day-to-day needs. My experience also included a few weeks in the dedicated Reservations Department, where I honed my skills in appointment management and reservation management. Additionally, I utilized my communicative competence to engage with guests effectively, ensuring a high level of customer service and support. I also leveraged my knowledge of tourism and hospitality management to enhance the guest experience. Furthermore, I applied my sales skills by selling tours and packages, which contributed to the hotel's revenue and provided guests wi
  • Privado
    Assistant to Events Coordinator
    Privado
    May 2011 - Jan 2012 (9 months)
    EN: Events Freelancer (logistics, decoration, general organization, personnel managing etc.) PT-BR: Freelancer na área de Eventos durante o ano de 2011(logística, montagem, decoração, organização geral etc
Education verified_user 0% verified
  • FIA Business School
    Specialization - Pós-graduação Lato Sensu - Strategic Administration and Business Management
    FIA Business School
    Nov 2025 - Current (9 months)
  • Centro Universitário UniCarioca
    Associate's degree, Gestão Financeira
    Centro Universitário UniCarioca
    Jan 2022 - Dec 2023 (2 years)
  • Estácio
    Bacharelado em Ciências Humanas, Letras - Língua Inglesa e Literaturas de Língua Inglesa
    Estácio
    Jan 2014 - Dec 2017 (4 years)
    Bacharelado em Letras (Português-Inglês) 6º período. (Interrompido)