Juan Esteban Quintero López
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Juan Esteban Quintero López

Juan Esteban Quintero López  new_releases

About

Detail

SEO Trainee
Medellín, Antioquia, Colombia

Contact Juan regarding: 

work
Full-time jobs
Starting at USD850/month
Flexible work
Starting at USD6/hour
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Internships
groups
Networking

Timeline

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Job
school
Education
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Project

Résumé

Jobs verified_user 17% verified
  • SunDevs
    SEO Trainee public Remote experience
    SunDevs
    Oct 2024 - Current (9 months)
    - Positioning websites for the company SunDevs and for clients we have in different countries. We mostly use the SEMrush platform. - Create, implement and analyze SEO strategies, ranging from content creation to website authority. - Analyze the data using tools such as GA4, Google Search Console and display it with Looker Studio.
  • Y
    Ropes counselor - Cabin Counselor
    YMCA Camp Jones Gulch
    Jun 2024 - Sep 2024 (4 months)
    - Led weekly groups of campers, guiding them through various camp activities to foster personal growth and enhance daily living skills, while ensuring their safety and well-being. - Facilitated and trained approximately 1,000 children in summer camp activities, including ropes course and team-building exercises, promoting teamwork and confidence. - Recognized with a Value Award for outstanding responsibility and commitment to the camp, while significantly improving communication and social skills in a second language.
  • T
    Customer Service Representative public Remote experience
    Teleperformance Colombia
    Nov 2023 - May 2024 (7 months)
    - Managed and resolved “Delivery Issues” for Redbubble, an American marketplace, utilizing the Zendesk platform and providing customer support exclusively via email in English. - Improved productivity by handling 6 emails per hour, boosting efficiency by 85% and significantly contributing to team performance.
  • H
    Personal Banker verified_user Verified experience public Remote experience
    Holding RappiPay,
    Mar 2023 - Sep 2023 (7 months)
    - Managed daily user communications via the Kustomer platform, providing exceptional customer service and ensuring high levels of satisfaction through timely problem resolution. - Collaborated with the marketing team to analyze financial market trends and develop business strategies, contributing to the company's overall success. - Consistently achieved an NPS score of 95% or higher each month, cleared a backlog of over 50 cases within 20 days, and helped drive $350 million in deposits for the launch of Rappicuenta in June.
  • Banco de Bogotá
    Commercial Analyst / Commercial Advisor
    Banco de Bogotá
    Jan 2021 - Dec 2022 (2 years)
    - Planned and executed sales strategies to maximize customer acquisition on a daily, weekly, and monthly basis, leveraging CRM tools and commercial applications like Innova for efficient sales management. - Consistently met the bank's monthly commission goals, achieving over 85% of the target for 9 consecutive months through effective campaign execution and strong communication skills. - Closed 7 out of 10 sales for the Crediservice product by analyzing customer preferences via Excel data, and received multiple customer satisfaction recognitions through email marketing surveys for exceptional service.
  • Banco de Bogotá
    Commercial Host
    Banco de Bogotá
    Jun 2020 - Dec 2020 (7 months)
    — Provided personalized customer service by identifying individual needs and offering specialized attention, ensuring satisfaction and fostering long-term relationships. — Promoted the bank’s digital channels (Mobile App, ATMs, Self-Service Tablets, Servilinea, Twitter, and WhatsApp) to enhance user engagement and streamline virtual service delivery. — Managed waiting times through the Q-Flow application, contributing to a 95% NPS rating for office service, and achieved a perfect 10/10 rating for exceptional customer service, recognized for strong relationship-building and communication skills.
Education verified_user 15% verified
  • C
    HubSpot
    Certificate in SEO public Remote experience
    Certificación Hubspot, HubSpot
    Feb 2024 - Current (1 year 5 months)
    It was a course provided by HubSpot Academy.
  • C
    Certificate in Email Marketing public Remote experience
    Certificación Hubspot
    Feb 2024 - Current (1 year 5 months)
    It was a course provided by HubSpot Academy.
  • HubSpot Inbound Marketing
    HubSpot
    Certificate in Inbound public Remote experience
    HubSpot Inbound Marketing, HubSpot
    Feb 2024 - Current (1 year 5 months)
    It was a course provided by HubSpot Academy.
  • E
    Salesforce for Success public Remote experience
    Emtech Institute
    Jun 2023
    It was a course by Emtech Institute.
  • Servicio Nacional del Aprendizaje-SENA
    Technologists in International Negotiation public Remote experience
    Servicio Nacional del Aprendizaje-SENA
    Aug 2018 - Dec 2020 (2 years 5 months)
    It is a technology focused on local and international business development. Positioning a company or company within a specific territory, with its different market characteristics or what is known as market segmentation, for this to result. Finally, take or position this same company or its products to other countries (Export), going through all the control not only economic, but tax and customs (Dian). I also learned digital skills, such as the use of monday.com, email management, CRM, and others.
  • Universidad Nacional de Colombia
    Business Administration verified_user Verified experience
    Universidad Nacional de Colombia
    Jan 2017 - Dec 2022 (6 years)
    It is a career oriented to the planning, control, and sales of an organization, in addition to all that this implies. Therefore, it can be said that management is a discipline applied to multiple fields.
  • Colegio Seminario Menor de Nuestra Señora del Rosario
    High school graduate
    Colegio Seminario Menor de Nuestra Señora del Rosario
    Jan 2011 - Nov 2016 (5 years 11 months)
Projects verified_user 0% verified
  • U
    E-Commerce public Remote experience
    Urbano Colombia
    Jun 2023 - Dec 2023 (7 months)
    - Created and managed sales and engagement campaigns on Meta ADS for multiple products, ensuring timely execution and video editing using Cap Cut for maximum impact. - Monitored and analyzed key metrics such as ROA and ROI through Facebook Business Manager to optimize campaign performance and improve results. - Successfully increased sales of three products by 85% with lower-than-expected ad spend, while also driving up to 1,000 new visitors per month to the Fan Page.