Juan Pablo Sarmiento
About
Detail
Bogota D.C., Colombia
Résumé
Jobs
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Production Artist public Remote experienceInspired Thinking Group (ITG)Apr 2025 - Current (1 year 3 months)As a Production Artist, I designed and produced high-volume digital and print promotional materials for a global supermarket brand, ensuring accuracy, consistency, and compliance with established brand and production standards. I developed multi-page promotional layouts using Adobe InDesign, optimizing typography, grids, pricing hierarchy, and visual clarity for large-scale retail campaigns. My role required applying creative problem-solving within strict guidelines to enhance visual impact, readability, and customer engagement across promotional pieces. I managed multiple projects simultaneously in a fast-paced environment, meeting tight deadlines while maintaining a high level of quality and attention to detail. Additionally, I leveraged- Graphic Designer & Content Production Assistant public Remote experienceINMOVSep 2022 - Apr 2025 (2 years 8 months)Designed and edited multi-page digital layouts and promotional materials using Adobe Creative Suite. Collaborate with the team to create compelling content for marketing materials, including blogs, newsletters, brochures, and social media posts. Assist in email design, landing page design and other graphic design responsibilities, contributing to a unified brand look across multiple platforms. Design printed materials such as banners, backings, and roll-ups for exhibitions and events. Actively participate in the entire rebranding project, including planning, execution, and evaluation, ensuring alignment with strategic objectives and established deadlines. - Integrated generative AI tools, such as Midjourney, into the design workflow to visu
- GMarketing content coordinator and Graphic Designer public Remote experienceGila Media AgencySep 2022 - Oct 2024 (2 years 2 months)As a Marketing Content Coordinator and Graphic Designer, I produced and scheduled visual social media content that adhered to branding guidelines, utilizing tools such as Canva and Adobe Suites, including Illustrator and InDesign. I supported the production and editing of internal presentations, marketing one-pagers, and digital media assets, ensuring high-quality outputs. Conducting thorough quality checks on social media graphics and campaign visuals before publishing was a key part of my role, which helped maintain brand integrity. Additionally, I assisted in light website content updates, ensuring layout and formatting consistency across platforms. I effectively managed iterative review cycles by implementing client feedback on design a
- Quality Analyst and Internal Communications DesignerFoundeverFeb 2020 - Sep 2022 (2 years 8 months)As a Quality Analyst and Internal Communications Designer, I evaluated CSRs' communication, accuracy, compliance, and overall service quality against predefined metrics, providing constructive feedback and detailed assessments to enhance performance. I generated regular quality reports and presented findings, recommendations, and areas for improvement while handling sensitive information with discretion to ensure data security. Additionally, I produced and scheduled visual social media content aligned with branding guidelines, utilizing tools like Canva and Adobe Suites, including Illustrator and InDesign. I supported the production and editing of internal presentations, marketing one-pagers, and digital media assets, conducting quality che
- Customer Service & Sales RepresentativeTeleperformanceJan 2019 - Feb 2020 (1 year 2 months)Address and resolve customer inquiries, complaints, and issues with a positive and solutions-oriented approach. Identify customer needs and recommend suitable products or services that align with their requirements. Proactively upsell or cross-sell additional products and services based on customer interests and account history. Assist customers with placing orders, processing transactions, and handling returns or exchanges. Consistently meet performance metrics related to customer satisfaction, response time, and sales targets.
Education
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- LMarketingLa Sabana UniversityJan 2016 - Jan 2021 (5 years 1 month)
- HHigh schoolJan 2010 - Jan 2015 (5 years 1 month)
Projects (professional or personal)
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- SSahari InkJun 2024 - Current (2 years 1 month)Sahari Ink, a tattoo artist focused on creating fully custom, one-of-a-kind designs built around each client’s vision and story. From anime-inspired pieces to original concepts in any style, every tattoo begins with a detailed illustration process, ensuring the final artwork is unique, meaningful, and impossible to replicate. My approach combines artistic sensitivity, technical precision, and creative development to transform ideas and emotions into permanent visual pieces. I work closely with each client to capture their essence and translate it into stunning tattoos. Additionally, I leverage my video editing skills to create engaging Instagram reels that showcase my tattoo work, enhancing my online presence and connecting with a broader a
- Soccer AnalystInStat Sports CoJan 2021 - Apr 2023 (2 years 4 months)Analyzed professional soccer matches using InStat to identify, review, and categorize key play actions frame by frame with high precision and attention to detail. This role required a deep understanding of game dynamics, tactical structures, and visual patterns, along with the ability to interpret and organize visual information efficiently. Developed strong visual analysis skills, timing awareness, and consistency while working under tight deadlines. Experience translating complex match situations into clear, structured visual data, strengthening my ability to communicate sports narratives visually. This background supports my graphic design work by combining technical accuracy, visual storytelling, and a strong understanding of soccer con