Juan Manuel Santillán

IT Technician with and experience of over 17 years in Telecommunications multinational companies & International Banks. Knowledge of software solutions, systems and telephony applications. IT Support to internal and external customers globally with specialty in Cisco Support. Experience to train peers. Ability to achieve cooperative relationships with multicultural professionals (both in English and Spanish speakers) looking for objectives and solutions of common interest. An organized, and analytic profile. Flexibility facing organizational changes and adaptation capabilities. Orientated to goals achievement and used to work under pressure.