Juan José Moreno

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Junior Marketing Consultor

NUTRITION AND CHEMICAL MARKET SAS

Aug 2024 - Dec 2024 (5 months)

As a Junior Marketing Consultant at a company dedicated to the commercialization of veterinary and agricultural materials and supplies, I was responsible for the design and formulation of the 2024 Marketing Plan. In this role, I utilized AI (Artificial Intelligence) to gain insights into market trends and customer behavior, which was crucial in developing a suitable and effective marketing strategy. This integration of AI not only enhanced our understanding of the target audience but also allowed for more precise planning and execution of marketing initiatives. Additionally, my role involved acting as a consultant for a B2B company, which provided me with valuable experience in B2B sales and the specific approaches required to effectively e

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English coach

ENGLISH 4 KIDS

Jun 2024 - Dec 2024 (7 months)

As an English coach for children and teenagers, I was responsible for developing engaging lesson plans tailored to the unique needs of my students. My role extended beyond teaching; I actively promoted the course to parents through cold calling and email marketing strategies, ensuring that families were informed and excited about the educational opportunities available for their children. This dual focus on instruction and sales allowed me to effectively communicate the value of the program, fostering a supportive learning environment that encouraged student participation and growth. Additionally, this position significantly sharpened my dynamic skillset, as working with kids not only enhanced my resilience but also broadened my expertise i

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Ejecutivo comercial

Teleperformance Colombia

Jan 2024 - Mar 2025 (1 year 3 months)

Fui responsable de gestionar las relaciones con los clientes, identificar oportunidades de negocio y cerrar ventas para alcanzar los objetivos comerciales establecidos. Mi enfoque en el desarrollo de productos me permitió comprender mejor las necesidades del cliente y ofrecer soluciones efectivas. Aunque la documentación técnica no era un enfoque principal de mi rol, adquirí experiencia en este ámbito, lo que complementó mis habilidades en el desarrollo de productos y mejoró mi capacidad para comunicarme con los clientes sobre las especificaciones y características de los productos. Además, implementé estrategias de marketing digital y la integración de inteligencia artificial para mantenerme relevante y competente en un entorno de ventas,

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Customer representative

Teleperformance

Aug 2021 - Dec 2022 (1 year 5 months)

• Responsible for giving support to restaurants, their owners, and independent contractors assisting them in various issues and requests. Additionally, I optimized email marketing campaigns for restaurants, enhancing communication and engagement with customers, which contributed to improved service delivery and satisfaction. Furthermore, this role provided me with valuable insights into B2B and B2C dynamics, equipping me with the necessary tools to excel in customer relations and drive business success. I also managed and scheduled appointments, coordinating meetings with clients and their suppliers to ensure timely assistance and effective communication, further enhancing the overall customer experience.

Product development associate

Politécnico Grancolombiano

Aug 2020 - Current (5 years 2 months)

Como Product Development Associate, fui responsable de diseñar productos tanto a través de dibujos como de modelado en 3D. Mi enfoque incluyó la implementación de estrategias de marketing en cada uno de los diseños y procesos, asegurando que los productos no solo fueran funcionales, sino también alineados con las tendencias del mercado y las necesidades del consumidor. Esto permitió una integración efectiva de la mercadotecnia en el desarrollo del producto, mejorando su aceptación en el mercado. Además, la gestión del tiempo fue fundamental en este rol, lo que implicó ser meticuloso y óptimo con los plazos, garantizando que cada fase del desarrollo se completara de manera eficiente y dentro de los tiempos establecidos. También, la capacidad

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Translator

MED-MEDICAL CORPORATION

Jan 2018 - Oct 2018 (10 months)

• Translation of company's branding and product details as well as product's user manuals. • Written and spoken detailed exposition of services given to the contractors and clients. Additionally, my role involved elements of sales, where I utilized cold calling techniques to effectively communicate and promote products to English-speaking clients, enhancing our outreach and client engagement. Furthermore, my responsibilities extended to community management, as being the translator also required me to engage with the English-speaking community, fostering relationships and ensuring that client feedback was effectively communicated back to the team.

Juan José Moreno

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