I'm a logistics specialist with a passion for solving complex problems, working with cross-functional teams, and building project plans in Asana and Microsoft Office. I recently completed the Google Project Management Certificate, a rigorous, hands-on program that covers traditional and agile approaches to project management throughout the entire lifecycle of a project.
I contributed to the automation of a new process, the management of collections and disputes, the VOS platform for payments and C2C,B2B,B2C. I also performed salary market research, review of client and staff contracts, invoicing, payroll and tax audit, and invoice reconciliation. Previously, I was a Support Escalation Engineer at Conduent, where I was responsible for escalated calls, operational sources, and QA. In addition, I am a chef who graduated from Las Margaritas, with experience in international and regional cuisine. My key competencies include quality management, stakeholder management and effective communication.
