juancito luciano merissaint

juancito luciano merissaint

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🔧 AI Automation Specialist | Zapier, Make, N8n, GPT & Data Analysis | I build systems that save time, auto-respond & boost productivity
Santiago Metropolitan, Chile
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Résumé

Jobs verified_user 50% verified
  • Upwork
    Fiverr
    AI Automation Specialist
    Upwork, Fiverr
    Jan 2024 - Current (2 years 4 months)
    Designed and implemented automated systems to optimize repetitive processes using tools like Zapier, Make, ChatGPT, and Google Sheets. Developed intelligent workflows to improve productivity, automate email responses, and perform data analysis to support better decision-making. Additionally, I created workflows that enhance content generation processes, including automating keyword research and content tagging tasks with AI tools like ChatGPT. These automations contribute to improving content relevance and visibility, supporting SEO efforts by streamlining content creation and data analysis related to search optimization.
  • L
    Servicio de atención al cliente con automatizaciones e IA verified_user Verified experience
    La Islita
    Sep 2018 - Nov 2024 (6 years 3 months)
    “In my role at La Islita, I used tools like Slack for internal communication and managed tasks using platforms similar to ClickUp to organize daily processes. Additionally, I participated in implementing simple automations using Make and Zapier to streamline request management and improve the customer support team’s efficiency, facilitating case tracking and resolution. This experience helped me develop practical skills in workflow automation and coordination with digital tools.”
Education verified_user 0% verified
  • l
    Grado en Humanidades
    liceo talagante
    Feb 2019 - Dec 2021 (2 years 11 months)
Projects (professional or personal) verified_user 0% verified
  • Workana
    l
    k
    Desarrollo de Ecosistema IA para Clínica Médica (Agente "Sofía") public Remote experience
    Workana, luciano DLM, kapglobalsystems
    Dec 2025 - Jan 2026 (2 months)
    Diseñé e implementé una solución de automatización "End-to-End" para una clínica médica de alta especialidad en CDMX. El núcleo del sistema es "Sofía", una Agente de IA avanzada capaz de gestionar todo el ciclo de vida del paciente vía WhatsApp. Logros y Tecnologías: Arquitectura: Orquestación compleja en n8n integrando WhatsApp Business API (Meta) y Chatwoot para gestión humana. Cerebro IA: Implementación de OpenAI (GPT-4o) con ingeniería de prompts avanzada para manejo de empatía, detección de urgencias médicas y filtro de seguridad (bloqueo de menores de edad). Base de Datos & Memoria: Conexión con PostgreSQL para dotar al agente de memoria a largo plazo (recordar pacientes recurrentes y personalizar el trato). Lógica de Negocio: Si
  • Workana
    l
    AI-Powered Omnichannel Chatbot (Web & WhatsApp) using n8n public Remote experience
    Workana, luciano DLM
    Sep 2025 - Nov 2025 (3 months)
    End-to-end AI automation system built with n8n for managing customer conversations across Web and WhatsApp. Includes lead capture, intent detection, conversation routing to sales agents, and centralized data storage in Supabase. Features automated notifications, reporting, and data export to support sales and customer operations. Designed with a secure, modular architecture that can be reused and adapted for different businesses.
  • Workana
    Sistema de atención al cliente automatizado con IA y Meta Business public Remote experience
    Workana
    Aug 2025 - Sep 2025 (2 months)
    Diseñé y desarrollé un sistema integral de atención al cliente que combina automatización avanzada y IA. El flujo permite recibir mensajes de audio, extraer información de PDFs y hojas de cálculo para alimentar la memoria de IA, y analizar la intención del cliente. Integra Chatwoot y Meta Business (WhatsApp con token permanente), deriva conversaciones a un humano ante alta intención de cobro, notifica automáticamente al agente asignado y gestiona la asignación de agentes mediante round-robin. Todo esto corre en un VPS con EasyPanel, garantizando escalabilidad y control.