Juan Carlos Casin

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Logistic Dispatch FMT

GH Logistic LLC

Dec 2023 - Feb 2026 (2 years 3 months)

• Coordinated freight forwarding operations, ensuring timely dispatch and delivery of shipments. Managed Bills of Lading (BOL) and Proof of Delivery (POD) documentation with strong attention to compliance and accuracy. Ensured DOT inspection requirements were met and maintained regulatory compliance across shipments. Monitored shipment status, resolved delivery issues in real time, and communicated updates with drivers, brokers, and customers. Maintained organized records and tracking systems to support efficient logistics operations. Additionally, leveraged skills in aviation coordination from my experience in e-commerce logistics, where I coordinated time-sensitive shipments and tracked multiple carriers, ensuring that real-time updates w

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Logistic Dispatch

Sargassosea.app

Nov 2022 - Nov 2023 (1 year 1 month)

• Coordinate orders between restaurants, drivers, and customers to ensure on-time delivery. • Monitor live deliveries and resolve any delays or routing issues quickly. • Assign drivers based on location, availability, and delivery priority. • Communicate with restaurants to confirm order accuracy and readiness. • Track delivery performance and report issues or improvements to the operations team.

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Logistics Coordinator

REV Automotive Limited

Jun 2019 - Sep 2022 (3 years 4 months)

• Coordinated service appointments between customers, technicians, and parts suppliers to ensure timely vehicle repairs and deliveries. • Monitored job progress in real time and resolved scheduling delays or parts availability issues quickly. • Assigned technicians based on skill set, workload, and service priority. • Communicated with customers to confirm service details, repair timelines, and vehicle readiness. • Tracked service performance, turnaround times, and operational efficiency, reporting insights to management for process improvement. • Ensured accurate documentation of work orders, parts usage, and service updates within tracking systems.

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Logistic Shipment specialist E-commerce: Dropshipping

SMARTFULFILMENT.CO.UK

Mar 2017 - May 2019 (2 years 3 months)

- Managed inventory levels and forecasted stock needs to prevent shortages and overstocking, ensuring optimal product availability. - Oversaw online product listings and optimized pricing strategies to drive sales growth effectively. - Coordinated with suppliers and handled order fulfillment through dropshipping platforms, maintaining strong supplier relationships to enhance operational efficiency. - Monitored daily sales performance and adjusted marketing strategies to boost revenue, leveraging data-driven insights for continuous improvement. - Responded to customer inquiries and ensured a smooth post-purchase experience, prioritizing customer satisfaction and service delivery. - Analyzed market trends to identify best-selling product

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Supervisor Technical Support Team

Concentrix CVG Philippines Inc.

Mar 2017 - Jun 2018 (1 year 4 months)

As Supervisor of the Technical Support Team, I oversee daily operations to ensure adherence to company policies while fostering a high-performance culture. I monitor and improve team performance through constructive feedback and implement effective attendance management strategies, including managing schedules and leave requests. Additionally, I organize and conduct training sessions for both new and existing staff, enhancing their skills and knowledge to better serve our customers. I prepare and present detailed performance reports to higher management, utilizing data reporting techniques to highlight team achievements and areas for improvement. My experience with Microsoft 365, although not directly related, has equipped me with the skill

Juan Carlos Casin

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