Juan Camilo Trujillo Bolaños
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Marketing analyst, Manager
Cali, Valle del Cauca, Colombia
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Résumé
Jobs
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- LIntake Specialist verified_user publicLaw Office of Rosina C. StambaughMay 2023 - Current (2 years 2 months)As an Intake Specialist, I was responsible for generating sales by converting new leads into consultations, while also assisting current clients of the law firm with their general inquiries. My role included collecting pending payments and supporting the attorney in rescheduling and managing the calendar to ensure efficient operations. Additionally, I utilized cold calling techniques to reach out to leads from a database, effectively controlling all communications with both current and new clients, which enhanced our customer success initiatives. I also employed CRM tools to streamline client interactions and maintain organized records, contributing to improved client relationship management.
- MAmazon Advertising Expert publicMarknologyAug 2021 - Dec 2021 (5 months)Create and manage ad campaigns in Amazon.com | Campaign and
monthly budget| Preparation of weekly and monthly advertising
performance reports. - Customer Service AssociateAmazon.comMar 2021 - Aug 2021 (6 months)Customer-engagement focused on the resolution of problems with orders.
| Support on purchases and disbursements | Customer Success - BManagerBásico ComercializadoraJul 2020 - Dec 2020 (6 months)Develop business strategies to increase customer traffic, optimizing
profitability. | Meet Sales objectives by training, motivating, and
advising staff. | Proactive management with suppliers. | Guarantee
high levels of satisfaction through excellent service. | Ensuring visual
merchandising standards | Customer-engagement focused for the success of the sale - SDestinations Concierge / Customer Success Representative publicShoot My Travel, Shoot My Travel is now AngleJun 2019 - Dec 2019 (7 months)Complaints resolution. | Account Management. | Generate sales opportunities.
- Operations CoordinatorNueva BotellaDec 2018 - May 2019 (6 months)Coordinate inventory and supplier administration. | Coordinate events.
| Billing and portfolio recovery. | Sales reports. | Personnel
management | Customer Success and CRM| Cross-sales - ISales Representative Partnership Sales Manager - HighforceIndustrias NKI SAS - HighForceJun 2018 - Sep 2018 (4 months)Analyze the textile and cycling market to establish new commercial
relationships at a regional and national level. | Direct support to
business partners for quality, logistics and production requirements.
| Inventory and billing monthly to commercial allies. | Organization and
brand support in activities. - Independent Trader publicHomeDec 2017 - Current (7 years 7 months)Solo Trader | Passion for trading and Account Management
- Marketing and International Trade CoordinatorFactoria Quinoa Zona Franca SASJun 2017 - May 2018 (1 year)Maintenance and close relationship with clients of national and
international accounts. | Direct support to clients for quality
requirements, international logistics, nutritional and production
information. | Lead new tests and product developments together with
national allies. | Design packaging proposals for new products.
| Website and social networks administration. - Real state agentHomeMay 2015 - Dec 2016 (1 year 8 months)
Education
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0% verified
- UDiploma in trading publicUniversidad del Rosario (Bogotá)Sep 2022 - Feb 2023 (6 months)
- Diploma in Marketing and Digital Business publicPartners AcademyJun 2021 - Aug 2021 (3 months)
- Professional in International Marketing and AdvertisingUniversidad IcesiJun 2010 - Sep 2017 (7 years 4 months)