Juan Camilo Trujillo Bolaños

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Intake Specialist

Law Office of Rosina C. Stambaugh

May 2023 - Current (2 years 4 months)

As an Intake Specialist, I was responsible for generating sales by converting new leads into consultations, while also assisting current clients of the law firm with their general inquiries. My role included collecting pending payments and supporting the attorney in rescheduling and managing the calendar to ensure efficient operations. Additionally, I utilized cold calling techniques to reach out to leads from a database, effectively controlling all communications with both current and new clients, which enhanced our customer success initiatives. I also employed CRM tools to streamline client interactions and maintain organized records, contributing to improved client relationship management.

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Amazon Advertising Expert

Marknology

Aug 2021 - Dec 2021 (5 months)

Create and manage ad campaigns in Amazon.com | Campaign and monthly budget| Preparation of weekly and monthly advertising performance reports.

Customer Service Associate

Amazon.com

Mar 2021 - Aug 2021 (6 months)

Customer-engagement focused on the resolution of problems with orders. | Support on purchases and disbursements | Customer Success

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Manager

Básico Comercializadora

Jul 2020 - Dec 2020 (6 months)

Develop business strategies to increase customer traffic, optimizing profitability. | Meet Sales objectives by training, motivating, and advising staff. | Proactive management with suppliers. | Guarantee high levels of satisfaction through excellent service. | Ensuring visual merchandising standards | Customer-engagement focused for the success of the sale

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Destinations Concierge / Customer Success Representative

Shoot My Travel, Shoot My Travel is now Angle

Jun 2019 - Dec 2019 (7 months)

Complaints resolution. | Account Management. | Generate sales opportunities.

Operations Coordinator

Nueva Botella

Dec 2018 - May 2019 (6 months)

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Sales Representative Partnership Sales Manager - Highforce

Industrias NKI SAS - HighForce

Jun 2018 - Sep 2018 (4 months)

Analyze the textile and cycling market to establish new commercial relationships at a regional and national level. | Direct support to business partners for quality, logistics and production requirements. | Inventory and billing monthly to commercial allies. | Organization and brand support in activities.

Independent Trader

Home

Dec 2017 - Current (7 years 9 months)

Solo Trader | Passion for trading and Account Management

Marketing and International Trade Coordinator

Factoria Quinoa Zona Franca SAS

Jun 2017 - May 2018 (1 year)

Maintenance and close relationship with clients of national and international accounts. | Direct support to clients for quality requirements, international logistics, nutritional and production information. | Lead new tests and product developments together with national allies. | Design packaging proposals for new products. | Website and social networks administration.

Real state agent

Home

May 2015 - Dec 2016 (1 year 8 months)

Juan Camilo Trujillo Bolaños

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