Juan Camilo Fernández Castillo

Juan Camilo Fernández Castillo  new_releases

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Ingeniero industrial bilingüe, con experiencia en optimización y estandarización de procesos
Bogota D.C., Colombia

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Résumé


Jobs verified_user 0% verified
  • Américas BPS
    Project support Senior (HP INC) public Remote experience
    Américas BPS
    Oct 2022 - Current (2 years 2 months)
    - Support the HP DaaS customers processes to provide hardware required to their administrative operation. - Deploy new accounts in LATAM, understanding each new customer needs and leading the internal processes to add them in HP customer portal. - Develop improvement projects that affect the operation to make sure that the invoicing is aligned with the operation
  • 2
    Performance Analyst public Remote experience
    24-7 InTouch
    Feb 2022 - Jun 2022 (5 months)
    - Design reports in Datastudio to control and guarantee the quality of the operation on real time. - Document processes through BPM to improve the flow of the activities. - Promote the fulfillment of the supervisorreponsabilities sharing usesufull information and tool - Design reports in Datastudio to control and guarantee the quality of the operation on real time. - Document processes through BPM to improve the flow of the activities. - Promote the fulfillment of the supervisorreponsabilities sharing usesufull information and tool
  • Autónomo
    Leader and quality supervisor
    Autónomo
    Jul 2018 - Oct 2020 (2 years 4 months)
    - Lead cleaning projects following the structures and processes designed depending on the site (Construction, real estate, offices, or insurance). - Train and lead multicultural teams of more than 10 people. - Optimize and plan the cleaning processes including logistics and purchases of the products required for each project. - Lead cleaning projects following the structures and processes designed depending on the site (Construction, real estate, offices, or insurance). - Train and lead multicultural teams of more than 10 people. - Optimize and plan the cleaning processes including logistics and purchases of the products required for each project.
  • Banco AV Villas
    Banking Engineering Analyst
    Banco AV Villas
    Oct 2017 - Mar 2018 (6 months)
    - Document, validate and upload the procedures mapping them with BPM. - Document function specifications in order to modify the platforms according to the requirements of the area responsible. - Present and communicate the changes done in the processes to the team to apply the changes. - Document, validate and upload the procedures mapping them with BPM. - Document function specifications in order to modify the platforms according to the requirements of the area responsible. - Present and communicate the changes done in the processes to the team to apply the changes.
  • C
    Analyst Projects and Initiatives
    Colpatria Multibanca del Grupo Scotiabank
    Jun 2016 - Jun 2017 (1 year 1 month)
    - Optimize and improve the bank processes analyzing the activities and reduce mistakes avoiding unnecessary activities through the app Blueworks of IBM using the BPM methodology. - Analyze and improve workload through the time and motion studies. - Audit transport outsourcing to align the new processes of fill out and control of documents at delivering products to the customer ́ place. - Optimize and improve the bank processes analyzing the activities and reduce mistakes avoiding unnecessary activities through the app Blueworks of IBM using the BPM methodology. - Analyze and improve workload through the time and motion studies. -Audit transport outsourcing to align the new processes of fill out and control of documents at delivering produ
  • C
    Processes analyst
    Cooperativa Epsifarma
    Apr 2015 - May 2016 (1 year 2 months)
    - Document, mapping (BPM), standardize and validate the documentation of each area, guarantee the approval of each manager before implementing. - Design the quality management system based on the ISO 9001:2008. - Document and implement the safety management system in the warehouse and the requirements to implement the new inventory system through WMS.
  • S
    Research and process consultant
    Star Consulting Group - Colombia & Peru
    May 2012 - Mar 2015 (2 years 11 months)
    - Headhunt personel who fulfill the requirements of the customer validating their personallity and skills. - Support the analysis and improvement of the processes of the customers. - Headhunt personel who fulfill the requirements of the customer validating their personallity and skills. - Support the analysis and improvement of the processes of the customers.
  • h
    hp
Education verified_user 0% verified
  • Universidad Militar Nueva Granada
    Ingeniería Industrial, Ingeniería Industrial
    Universidad Militar Nueva Granada
    Jul 2009 - Aug 2014 (5 years 2 months)
  • Colegio San Viator
    Bachiller Académico, Bachiller
    Colegio San Viator
    Jan 1997 - Jan 2008 (11 years 1 month)