Juan Pablo Chavarro Chicaiza

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Supervisor/Account Manager

Credit joy

Jul 2024 - Current (1 year 9 months)

Client Retention Specialist with expertise in overseeing dedicated client portfolios. Experienced in managing escalated cases, supervisor-level interactions, and quality assessments, consistently achieving exceptional client satisfaction. Adept at designing and executing retention initiatives, building strong client relationships, and resolving challenges to preserve key accounts. Focused on providing exceptional service while driving client loyalty and long-term engagement through strategic solutions.
Customer service representative Remote experience

Paricus

Sep 2023 - Current (2 years 7 months)
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Agent specialized in health

Teleperformance Portugal

Oct 2022 - Aug 2023 (11 months)
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Customer service (replacement)

Century 21 Associates.

Oct 2021 - Nov 2021 (2 months)

Immediate Boss: Martha Brigitte Quezada Work Period: october 2021 – november 2021 Phone number: +52 998 144 1363 Cancún – México (WhatsApp) Functions and responsibilities: o Verify daily inventory of available real estate o Answering messages o Make quotations o Report to management on a weekly basis o Schedule client/advisor appointments to visit the property to be rented. o Publish inventory content on networks to get customer
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Youtube side project Remote experience

Jan 2020 - Current (6 years 3 months)

I have been learning and improving material in a personal side project understanding how the algorithm works to implement new strategies and have succesful material.

Education 0% verified

Juan Pablo Chavarro Chicaiza

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