J

Joy chika isoa

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Lagos, Nigeria

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Résumé

Jobs verified_user 0% verified
  • UNION BANK OF NIGERIA
    Customer Service Sales Specialist
    UNION BANK OF NIGERIA
    Feb 2019 - Mar 2024 (5 years 2 months)
    Communicating with customers in-person, through email or chat, over the phone or on social media Receiving orders, calculating charges and processing payments Monitoring customer satisfaction levels Referring customers to superiors when necessary Great communication abilities, including written and verbal communication Patience, empathy and problem-solving decision-making computer skills, data entry, navigation Effective time management, Ability to work in a team setting In-depth understanding of the company's products or services
  • R
    Budget and Administrative Officer
    ROSY GLO ENTERPRISE
    Jul 2014 - Sep 2017 (3 years 3 months)
    Greeting and directing visitors, answering phone inquiries and handling complaints in a courteous, professional manner Ensuring office supplies are maintained, including checking inventory and working with vendors to ensure adequate levels of necessary supplies at all times Occasionally traveling off-site to deliver reports or files to other departments Ensuring the confidentiality and security of files and filing systems Coordinating schedules, arranging meetings, distributing memos and reports and ensuring that everyone is kept current of necessary company news and information Operating copy equipment, fax machines, printers or other equipment necessary
Education verified_user 0% verified
  • E
    EF SET English Certificate 56/100 (B2 Upper Intermediate) Virtual Assistant
    Sep 2024
  • University of Nigeria
    Master of Science - MS
    University of Nigeria
    May 2015 - Dec 2017 (2 years 8 months)
  • University of Nigeria
    Bachelor of Science - BS
    University of Nigeria
    Oct 2008 - Jul 2012 (3 years 10 months)