CSR/Data Entry/Virtual Assistant/Receptionist
Cedar Risk Management And Insurance Service, Inc Through Elevate Teams
Mar 2024 - Oct 2025 (1 year 8 months)
In my role as a CSR/Data Entry/Virtual Assistant/Receptionist, I effectively managed a variety of remote responsibilities, ensuring high levels of customer satisfaction and operational efficiency. I provided exceptional customer service and support through various channels, including phone, email, and live chat, while also handling data entry and administrative tasks with precision. My experience in insurance operations, although not directly related to the core responsibilities, allowed me to maintain customer information accurately through daily tasks, such as checking renewals and endorsements, and sending friendly reminders for payments. This experience enhanced my troubleshooting and technical support skills, as I frequently communicat
