Jose Roberto Martinez Egure Drayage Operations Manager

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Operations Manager

Jaspem Truckline

Apr 2026 - Current (4 months)

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OTR & Drayage Dispatcher

J.C.A Inc.

Jan 2025 - Apr 2026 (1 year 4 months)

• Dispatched and coordinated OTR and drayage operations for a California-based trucking company serving the Port of Los Angeles and Port of Long Beach. • Managed daily load planning, driver assignments, and route optimization for an 8-truck fleet operating local and interstate lanes. • Handled container outgating, termination, and port-to-port drayage movements, ensuring compliance with terminal requirements and appointment systems. • Dispatched freight to interstate destinations (AZ, UT, NV) for live unload and drop-andhook operations. • Monitored Hours of Service (HOS), driver availability, and equipment status to maintain DOT compliance and on-time performance.

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SITE MANAGER

Egure Multiservicios

Nov 2023 - Jan 2025 (1 year 3 months)

• Coordinated port pickups from LA/LB and Oakland. • Reviewed documentation including port tickets and hand tags. • Scheduled deliveries and recoveries using Google Sheets and email. • Collaborated with Accounts Payable for load approval and payment submission.

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CARRIER SUPPORT SPECIALIST/DISPATCHER (INDEPENDET CONTRACTOR)

Dec 2021 - Nov 2023 (2 years)

• As part of carrier support department I would keep track of imports scheduled for pick up from LA/LB and oakland ports and upon reviewing documentation (port ticket, handtags, etc.) loads would be sent to AP for 2nd approval and payment submittion. • Coordinate appontments for delivery/recovery from our yards to customer facilities would be step 2 in the supply and they are handle through different channels such as email, google sheets or scheduling sytems.

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BILINGUAL CUSTOMER SERVICE REPRESENTATIVE

CONNEMPATHY

Jul 2020 - Nov 2021 (1 year 5 months)

• Represented a top e-commerce clothing company. • Handled order tracking, placement, and VIP membership guidance. • Resolved customer issues efficiently and promoted subscription benefits.

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BILINGUAL CUSTOMER SERVICE REPRESENTATIVE

Centris Mexico

Jul 2018 - Apr 2020 (1 year 10 months)

• We need to review documents releated to insurence and dirving guidelines in the respective state such as driving record, claim history and proof of home ownership for applicable discounts and/or state regulation

TECH SUPPORT BILINGUAL CUSTOMER REPRESENTATIVE

Teleperformance

Jun 2018 - Jun 2019 (1 year 1 month)

• main task was provide a great customer service expirience. • Walking customer Through the process of getting their cable/internet/home phone services fixed for one of biggest comunications Company un USA. • Once issues were fixed we looked to get an special bundle/promotion promotios company services.

Jose Roberto Martinez Egure

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