Jose Raul Campos Mendez Business Administration

S

Recruiter

Sasha the Mensch

Apr 2023 - Oct 2023 (7 months)

As a Recruiter, I provided exceptional customer service to both candidates and clients, fostering long-term partnerships that enhanced our recruitment efforts. I evaluated the strengths and weaknesses of candidates through effective screening processes, ensuring a strong fit for each role. Collaborating closely with hiring managers, I gained a deep understanding of job requirements and expectations, which allowed me to tailor my approach to meet specific needs. I worked side by side with internal teams to address recruitment challenges and develop customized solutions. Additionally, I utilized cold calling techniques to proactively reach out to potential candidates for open positions, expanding our talent pool and enhancing our recruitment

T

Customer Service Representative

Trinus Corporation

Apr 2022 - Mar 2023 (1 year)

Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts. Assisted customers in navigating company website and placing online tickets, improving overall user experience. Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting goals during the onboarding process.

Accounting Analyst

COFCO International

May 2018 - Apr 2022 (4 years)

Enhanced financial accuracy by conducting thorough analysis and reconciliation of accounts. Assisted external auditors during annual reviews, providing detailed documentation and clarification on complex accounting issues. Increased interdepartmental collaboration by fostering strong relationships with cross-functional teams in support of business objectives. Prepared monthly, quarterly and yearly balance sheet reconciliations to obtain accurate picture of organization's financial situation.

M

Operation Manager

Mini Bus Magico

Nov 2015 - Jun 2017 (1 year 8 months)

I supervised the processes and procedures of Human Resources, ensuring efficient operations and compliance with company policies. I introduced employee-recognition programs that significantly boosted staff retention, morale, and satisfaction to new bests. Additionally, I planned and implemented innovative business strategies that resulted in substantial client growth. My role required a strong focus on strategic management and supervision, as well as effective communication skills to handle inbound and outbound calls. I utilized Microsoft Word and Microsoft Excel to streamline administrative tasks and enhance reporting accuracy, which contributed to improved operational efficiency. My attention to detail and analytical skills were essential

B

Customer Service Representative

BQ Trade

Mar 2014 - Nov 2015 (1 year 9 months)

Resolved customer complaints with empathy, fostering increased loyalty and repeat business. Acted as the primary point of contact for customer inquiries, providing assistance with website and app usage. Cultivated strong relationships with customers through attentive listening, resulting in higher retention rates and positive client feedback.

C

Administrative

Comercial Invertodo

Jan 2013 - Mar 2014 (1 year 3 months)

Updating, registering, and storing information. Quality control area supervisor. Inventory creation for different brands, distribution, and tracking of finished products. Developing new sales channels and acquiring new clients for all our brands. Invoice preparation. Payroll processing. Accounts payable and accounts receivable management. Customer service. Direct interaction with customers and suppliers.

I

Administrative

ICARM

Mar 2009 - Sep 2012 (3 years 7 months)

Update, registration and storage of information. Customer Support. Preparation of invoices.Generate analysis and reconciliations. Prepare Cash Forecasting. Compliance with payments (services, rents, taxes, insurance, office supplies, etc.).

O

Sports Coordinator

Organización Estrella Roja Fútbol Club

Jun 2007 - May 2009 (2 years)

F

Sales

Footaction USA

Jun 2003 - Feb 2004 (9 months)

Worked at retail store as a salesman

Jose Raul Campos Mendez

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