Jose Manuel Escorcia Pinto Logistic coordinator | Sales | Data entry | Billing

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Rater

ECU Worldwide

Jul 2022 - Current (4 years)

- Verify and process invoices generated by clients. - Update the database to generate weekly reports on account statements and outstanding balances to be paid. Review rates, freight charges, and port costs for proper billing to clients. - Profit and loss analysis. - Assistance in resolving internal disputes over extra charges. - Auditing.
Logistic coordinator

Lean Solutions Group

Jul 2022 - Current (4 years)

- Verify and process invoices generated by clients. - Update the database to generate weekly reports on account statements and outstanding balances to be paid. Review rates, freight charges, and port costs for proper billing to clients. - Profit and loss analysis. - Assistance in resolving internal disputes over extra charges. - Auditing.
Bilingual Customer Service Representative

Teleperformance

Aug 2021 - Mar 2022 (8 months)

- Receive and resolve customer questions and requests through calls, chats, emails, and social media. - Build customer loyalty and retain customers through special promotions. - Verify transactions and process refunds. - Assist customers with creating new user accounts and resolving issues related to the platform.
Auxiliar de RR. HH.

Banco de Occidente

Aug 2020 - Aug 2021 (1 year 1 month)

- Monitoring the training and development processes of employees. - Recording the feedback mentioned by managers for the scheduling of exams and training sessions. - Preparing weekly reports that highlighted the progress of employees and areas for improvement.
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Construcciones E Inversiones Beta SAS

Jan 2017 - Aug 2017 (8 months)

Education 0% verified

Jose Manuel Escorcia Pinto

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