I have been Working on the BPO business since 2010 always looking for new challenges on my path and better opportunities for me and my family. I have 2 kids and a beautiful wife that I love for which I always try to be my best version. I Am responsible, I work effortlessly for a better future for me and my family. I love to provide the best for my family and on these difficult days, so I always give all I must to Improve every day.
Timeline
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Job
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Résumé
Jobs
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Hireahelper, Porch PMG public Remote experience
porch PMG
Apr 2022 - Sep 2023(1 year 6 months)
CSR for a moving company
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Automotive remote technician
VDT Monterrey NL
Apr 2021 - Apr 2022(1 year 1 month)
after collisions or health scans.
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Service desk representative
Teletrac Navman Monterrey
Sep 2018 - Mar 2021(2 years 7 months)
Aiding users, owners and administrators from GPS products, service, maintenance, sales and guidance from products.
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Technical support representative
ATOS GLOBAL DELIVERY CENTER MEXICO
Feb 2018 - Sep 2018(8 months)
Tech support for users from a global food chain restaurant, from simple guidance on how to operate the hardware and software, to troubleshooting issues to provide fast resolution. Also creating orders for replacements and brand-new equipment.
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Universal representative
Sutherland,Monterrey
Jan 2017 - Aug 2017(8 months)
Aid as customer services with matters regarding internet service such as technical issues, billing, sales, upgrades, and downgrades.
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Sales representative
Global Telesourcing
Jan 2017 - Sep 2017(9 months)
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Universal Representative
SITEL México San Pedro de la Garza
Jan 2016 - Dec 2016(1 year)
customer service and sales of packages and equipment.
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Universal Representative
Acs, Reynosa
Mar 2010 - Apr 2011(1 year 2 months)
Providing technical assistance via telephone and customer service with problems related to billing, service and management of cellular equipment and everything related to problems with accounts and sales.
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Assembly operator
Black and Decker
Sep 2009 - Feb 2010(6 months)
During this period worked as a newcomer to the city of Reynosa, in the department of repairs and assembly of lawnmower.
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Foreman
Drywall Wolfe of Smithfield
May 2002 - Apr 2009(7 years)
Workload Coordinate, manage, translate and direct workers in the area of commercial and industrial construction by the owner of the company Gary Wolfe working side by side with his son Steve Wolfe person with whom I maintained a good friendship for a period of more than 7 years