Jose A. Corado

Jose A. Corado

About

Detail

Logistics Coordinator/Sales Executive
Guatemala, Guatemala
Contact Jose regarding: 
work
Full-time jobs
Starting at USD30k/year
Flexible work
Starting at USD16/hour
id_card
Internships
person_search
Finding candidates
connect_without_contact
Finding mentors
Finding co-founders
groups
Networking

Timeline

work
Job
school
Education
flag
Award

Résumé

Jobs verified_user 0% verified
  • T
    Freight Broker / Outreach Specialist
    TTL Logistics
    Jan 2024 - Current (2 years 7 months)
    • Initiated 200+ daily cold calls and managed 2,000+ messages to generate freight leads across North America. • Built a robust client/referral pipeline in the logistics and heavy equipment sectors. • Coordinated with U.S.-based partners and transport providers, maintaining clear and consistent communication. • Leveraged call processing skills to efficiently manage high volumes of communication, negotiating rates and confirming bookings while resolving issues such as delays or rerouting. • Utilized strong verbal communication and troubleshooting abilities to ensure accurate shipment records and maintain effective relationships with shippers and carriers. • Focused on delivering exceptional customer service and improving clien
  • Allied Global
    P
    Sales Specialist
    Allied Global, Priceline (via BPO)
    Jan 2023 - Mar 2025 (2 years 3 months)
    • Handled high-volume B2B and B2C inbound calls for travel bookings, ensuring a seamless customer experience. • Upsold accommodations and group packages based on client needs, effectively increasing sales revenue. • Maintained detailed customer records and tracked outreach performance to optimize future interactions. • Leveraged skills related to cold calling by applying quick thinking and persuasive techniques during inbound sales calls, enhancing my ability to close deals and meet customer needs effectively. • Managed sensitive customer information with strict confidentiality, ensuring compliance with data protection standards. Utilized CRM systems for document management, maintaining accurate and detailed customer records. Provid
  • ACT
    Retention & Upsales Specialist (AT&T)
    ACT
    Jan 2022 - Jan 2023 (1 year 1 month)
    • Applied retention techniques and upselling strategies to reduce churn. • Managed technical and account inquiries across U.S. customer base. • Tracked and reported outreach metrics using CRM systems, leveraging extensive experience with internal CRM platforms to manage customer data and track interaction history. This experience supports the application of similar strategies in leading CRMs like Salesforce and HubSpot, enhancing my ability to drive retention and upselling initiatives effectively. Additionally, I utilized Google Workspace tools—particularly Gmail, Google Docs, and Google Calendar—to coordinate internal communications, manage schedules, and maintain accurate documentation of customer interactions and performance metri
  • 247.ai
    C
    Account Supervisor / Escalations
    247.ai, CITIGROUP INC.
    Feb 2016 - Sep 2021 (5 years 8 months)
    • Led client escalations and follow-ups for customer support and sales. • Mentored new hires and maintained performance KPIs. • Provided tech support and helped standardize team communication, utilizing collaboration channels such as Slack, Microsoft Teams, and Zoom to enhance cross-department escalation workflows and facilitate asynchronous follow-up. • Leveraged Pipedrive for pipeline management, effectively tracking and prioritizing over 50 monthly escalations end-to-end by customizing deal stages from “Issue Reported → In Review → Solution Proposed → Closed,” ensuring that no case fell through the cracks. • Collaborated with the Marketing team to design and implement targeted internal advertising campaigns, including in-app and
Education verified_user 0% verified
  • Kellogg School of Management
    Emeritus
    Sales Executive Course – Kellogg School of Management (Emeritus) public Remote experience
    Kellogg School of Management, Emeritus
    Feb 2025 - Current (1 year 6 months)
  • C
    - Bachillerato en Ciencias y Letras por Madurez
    Colegio Monte Horeb
    Jan 2016 - Jan 2018 (2 years 1 month)
Awards verified_user 0% verified
  • Kellogg Executive Education
    K
    Sales executive diploma
    Kellogg Executive Education, Kellogg University
    Feb 2025 - Current (1 year 6 months)
    Dominate Sales