Jose Manuel Cano
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COO & DataSquad Leader at AutoScraping
Argentina, Santiago del Estero Province, Argentina
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Résumé
Jobs
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- AChief Operating Officer & DataSquad LeaderAutoScrapingJun 2023 - Current (2 years 2 months)I lead the operations of the DataSquad unit at AUTOScraping, focusing on building specialized data teams and driving continuous process improvement. With a strong emphasis on efficiency and strengthening client relationships, I optimize every area to achieve outstanding results. Skills: Team leadership, client and HR management, OKR/KPI definition, process improvement, ERP Odoo, MS Office 365, Scrum, Slack, Jira, Trello, automation, and reporting. Achievements: It enhanced organizational and recruitment processes. We have automated and customized reports for clients. Optimized strategic planning and the DataSquad unit.
Chief Operating OfficerVirtual Remote PartnerFeb 2022 - Jun 2023 (1 year 5 months)I manage company operations, leading the recruitment, IT, and Staff Augmentation teams. I focus on efficiency and results. Skills: MS Office, MS Teams, Planner, SharePoint, OneDrive, Power BI, Scrum, Trello, E-commerce, Odoo ERP, CRM, KPI definition and tracking. Achievements: Enhanced IT recruitment process by 50% through internal training. Increased revenue by 45% under the Staff Augmentation model. It reduced meeting times with teams by 55% through the implementation of dashboards. Improved project budget delivery speed by 30% through a new template structure.- Chief Information OfficerVirtual Remote PartnerJun 2020 - Feb 2022 (1 year 9 months)I oversee the company’s systems, leading the IT team and software factory. My focus is on resource optimization and operational efficiency. Skills: HTML, CSS, JavaScript, PHP, E-commerce, Scrum, MS Office, MS Teams, Planner, SharePoint, OneDrive, Power BI, Trello, Odoo ERP, CRM, KPI definition and tracking. Achievements: It reduced software licensing costs by 65% through new vendor partnerships. Implementing the Scrum methodology decreased IT team meeting times by 75%. It increased IT team autonomy by 40%. It has reduced customer response times by 45% by creating new communication channels.
- bAnalyst ITbpsolucioneselectricasJun 2019 - Sep 2019 (4 months)Responsable por el relevamiento de requerimientos y por proporcionar soporte IT en sistemas e infraestructura. Lideré el desarrollo e implementación de una Wiki para centralizar la información del departamento de IT, lo que mejoró la accesibilidad y la colaboración. Reduje los tiempos de resolución de incidentes en un 30% mediante una segmentación efectiva de problemas, optimizando así la eficiencia del equipo. Además, organicé el depósito de insumos informáticos en un 85% aplicando las mejores prácticas de almacenamiento. Implementé un PrintServer que disminuyó las incidencias relacionadas con accesos y controladores de impresoras en un 80%, mejorando la experiencia del usuario final. Aunque la ingeniería de software no es un enfoque princ
- SSupport ITScania ArgentinaDec 2018 - May 2020 (1 year 6 months)Responsible for managing IT projects, including implementing biometric access control systems and developing a wiki to centralize information. I provide systems and infrastructure support, ensuring a streamlined and secure workflow across the company. Skills: HTML, CSS, JavaScript, PHP, MS Teams, Planner, SharePoint, OneDrive, Power BI, MS Office, IBM Maximo, Trello, Zabbix, Active Directory, TCP/IP, Cisco, C#.Net, SQL Server, MySQL, Windows OS, AS400, PrintServer, Citrix, ZK, ticket management, TeamViewer, Ladder TIA Portal, ITIL. Achievements: It led the analysis, architecture, development, and implementation of a biometric access control system at the production plant in Argentina, enabling the HR department to centralize 100% of its o
- RHead Of ITRECUPERO CRÉDITICIOMay 2018 - Oct 2018 (6 months)Responsible for the systems area, technical support, and the call center. Managed a team of six, ensuring effective operations and support for both IT systems and customer service. Achievements include reducing incident resolution times by 70% through the implementation of a ticket management system, organizing the IT supply depot by applying best storage practices, and decreasing access and printer driver incidents by 90% by implementing a PrintServer. Additionally, achieved a 35% reduction in licensing costs for software tools by sourcing new providers and implementing open-source software. Utilized customer service skills to enhance the overall support experience and applied management expertise to lead the technical team effectively.
- RSoftware DeveloperRecupero Crediticio by OSTENGOMay 2017 - Apr 2018 (1 year)Responsible for developing new functionalities for the credit software, including mass messaging modules for collections and configuring development environments and VPN. Skills: C#.Net, SQL Server, IIS, Windows Server, OpenVPN, GeneXus V.15, Trello. Achievements: Increased revenue by 25% by integrating mass and individual communication via WhatsApp in the collections module, facilitating contact with clients in arrears. Achieved a 100% reduction in VPN licensing costs by utilizing open-source software.
- UHelp Desk SupportUniversidad Tecnológica Nacional TICSFeb 2016 - Jan 2017 (1 year)The university awarded her a scholarship to provide services in the IT department. Skills: SQL Server, Linux Server, TCP/IP, Windows environment installation, ticket management, MikroTik, Ubiquiti AP, VNC. Achievements: Implementing remote support software has reduced incident resolution times by 30%. We have implemented software to detect failures in various access points, decreasing the risk of internet connectivity loss by 50%.
- THelp Desk Support SpecialistTucuman Police Personal Department D SIAL Computer SystemFeb 2014 - Sep 2015 (1 year 8 months)Develop updates for the human resources system, document processes, and train staff. Skills: Java, PostgreSQL, Linux Server, TCP/IP, Windows environment installation, VNC. Achievements: Updated and developed new features for 70% of the human resources software, successfully digitizing a significant portion of the physical records of the police department. Documented processes and trained police personnel to efficiently use the updated system.
- CHelp Desk SupportCencosud SANov 2011 - Dec 2013 (2 years 2 months)Responsible for the maintenance of equipment and infrastructure. Skills: Electrical maintenance, UPS, installation of Windows operating systems, TCP/IP, Cisco, structured cabling, Hikvision and Dahua security cameras, configuration of alarms, and time clocks. Achievements: We have implemented improvements in the lighting system of Vea supermarkets, achieving a 45% reduction in electricity consumption through eco-tube technology. I changed UPS systems, enhancing security in server and computer rooms. It increased the installation speed of operating systems and software by 70% using bootable USB external drives. We have implemented structured cabling to facilitate communication between devices in the IT network. We have installed security c
Education
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- UUniversity technician in mechatronicsJan 2019 - Feb 2021 (2 years 2 months)
- UUniversity systems analystJan 2010 - Dec 2017 (8 years)
- IInformation systems engineeringJan 2010 - Dec 2018 (9 years)
- TTechnician in electromechanical equipment and installationsTechnical School No Termas de Río Hondo Santiago Del Estero ArgentinaMar 2004 - Dec 2009 (5 years 10 months)
Projects (professional or personal)
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- TTecnoDroneMay 2016 - Dec 2018 (2 years 8 months)Using a Drone that communicates with an application, it detects the location and geographical extent of the fire and shows the affected area. The drone must have a camera to record the fire in real time and delimit the fire area. It would be best to have a GPS module to georeference the area. The Drone takes an aerial shot of the affected place. It sends the data to a computer, which analyzes it by running the selected application to integrate and analyze the captured information. Then, the computer shows firefighters the location and extent of the fire on a map. Communication between the drone and the computer is carried out through a Wi-Fi connection. The data sent by the sensors and camera is transmitted to the computer program, which wi
Awards
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- U3er. Puesto En proyectos de Ingeniería FAPPE 2016Universidad Tecnológica Nacional Facultad Regional TucumánNov 2016https://tecnodrone.site/#reconocimientos