Jose Andres Zamora Viquez

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Administrative Assistant

Real Property Management Northen Utah

Mar 2025 - Current (1 year 3 months)

As an Administrative Assistant, I provided comprehensive daily operational support to the main manager, encompassing prospecting, research, documentation, and the meticulous maintenance of an organized workspace. I efficiently managed data entry and document organization, ensuring all materials were readily accessible. My responsibilities included inbox and calendar management to optimize scheduling and communication, and patient scheduling, which involved coordinating follow-up calls for property prospects when the lead manager was unavailable, demonstrating my ability to manage time-sensitive tasks and enhance overall workflow efficiency. • Provided comprehensive administrative support for property-related processes, encompassing meticul

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Sales Agent

Tribe Wellness Sales

Mar 2023 - Nov 2024 (1 year 9 months)

As a Sales Agent, I excelled in customer engagement and sales generation, consistently exceeding expectations. I effectively utilized the Salesforce console to initiate customer contact, leading to 550 sales with a 62.50% conversion rate, by fostering quality first contact interactions. My approach emphasized empathy, which was instrumental in understanding customer needs and recommending tailored product solutions. I consistently surpassed monthly sales targets by 30%, demonstrating strong client relationship management, proficient CRM software application, detailed product knowledge, and personalized service delivery. I contributed to operational efficiency through process documentation, ensuring accuracy in sales records and supporting f

Human Resources Assistant

Amazon

May 2022 - Feb 2023 (10 months)

As a Human Resources Assistant, I utilized Salesforce to receive calls from employees seeking assistance with their HR needs, contributing to a remarkable 60% increase in employee satisfaction scores and improving response times to inquiries by 2.5 times. I assisted in managing requests for time off, payroll, and social inquiries, while also engaging in process documentation to ensure accurate record-keeping and compliance. My role involved managing various projects related to employee engagement initiatives and maintaining calendar management to schedule important HR meetings and events. I performed thorough proofreading of HR documents to ensure clarity and accuracy, and conducted prospect research to identify potential leads for recruitm

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Data Manager

Ministry of Health of Heredia

Sep 2020 - Mar 2021 (7 months)

As a Data Manager, I assisted in the implementation of health programs and initiatives aimed at controlling the spread of COVID-19, contributing to the overall public health strategy. I organized, analyzed, and maintained accurate records of COVID-19 cases and vaccination data, ensuring timely updates and reporting. Collaborating closely with healthcare professionals and administrative staff, I coordinated data collection efforts to enhance the efficiency of our operations. Additionally, I utilized CRM tools such as Salesforce to efficiently mass import documentation related to the COVID crisis, ensuring the secure handling of highly confidential documents while maintaining accuracy and compliance throughout the process. I employed Google D

Jose Andres Zamora Viquez

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