Jose Andres Zamora Viquez

R

Administrative Assistant

Real Property Management Northen Utah

Mar 2025 - Current (1 year 2 months)

As an Administrative Assistant, I supported the main manager in daily operations, including prospecting, research, documentation, and maintaining an organized workspace. I efficiently managed data entry and document organization, ensuring that all materials were easily accessible. Additionally, I handled inbox and calendar management to optimize scheduling and communication. My experience with patient scheduling, although not directly relevant, involved coordinating follow-up calls for property prospects when the lead manager was unavailable, demonstrating my ability to manage time-sensitive tasks and enhance overall workflow efficiency. Furthermore, I assisted with client onboarding by coordinating initial communications, gathering require

T

Sales Agent

Tribe Wellness Sales

Mar 2023 - Nov 2024 (1 year 9 months)

As a Sales Agent, I effectively utilized the Salesforce console to reach out to customers, creating quality first contact interactions that generated 550 sales at a 62.50% conversion rate. I emphasized empathy to connect better with customers, which was crucial in understanding their needs and recommending appropriate products. By exceeding monthly sales targets by 30%, I demonstrated my proficiency in client relationship management and the effective use of CRM software, while providing detailed product knowledge and personalized service. Additionally, I engaged in process documentation to ensure accuracy in sales records, supporting various sales agents effectively. My role also involved assisting in project management by coordinating meet

Human Resources Assistant

Amazon

May 2022 - Feb 2023 (10 months)

As a Human Resources Assistant, I utilized Salesforce to receive calls from employees seeking assistance with their HR needs, contributing to a remarkable 60% increase in employee satisfaction scores and improving response times to inquiries by 2.5 times. I assisted in managing requests for time off, payroll, and social inquiries, while also engaging in process documentation to ensure accurate record-keeping and compliance. My role involved managing various projects related to employee engagement initiatives and maintaining calendar management to schedule important HR meetings and events. I performed thorough proofreading of HR documents to ensure clarity and accuracy, and conducted prospect research to identify potential leads for recruitm

M

Data Manager

Ministry of Health of Heredia

Sep 2020 - Mar 2021 (7 months)

Assisted in the implementation of health programs and initiatives aimed at controlling the spread of COVID-19, contributing to the overall public health strategy. Organized, analyzed, and maintained accurate records of COVID-19 cases and vaccination data, ensuring timely updates and reporting. Worked closely with healthcare professionals and administrative staff to coordinate data collection. Additionally, utilized CRM tools such as Salesforce to efficiently mass import documentation related to the COVID crisis, ensuring the secure handling of highly confidential documents while maintaining accuracy and compliance throughout the process. Employed Google Drive to create and manage Google Sheets documents, enhancing the organization and stora

Jose Andres Zamora Viquez

About

Detail

Timeline

Résumé