Jorge Ucan Canto

Jorge Ucan Canto

About

Detail

Certified SAFE 6 Product Manager / Product Owner
Mexico

Contact Jorge regarding: 
work
Full-time jobs
Starting at USD2.5k/month
Flexible work
Starting at USD35/hour

Timeline


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Résumé


Jobs verified_user 0% verified
  • InterContinental Hotels Group
    Product Owner / Sr QE Manager
    InterContinental Hotels Group
    Jan 2023 - Feb 2025 (2 years 2 months)
    In charge of 10 QE Agile Teams for Web and Mobile teams, implementing different strategies to reduce the count of the script failures and certifying the PROD releases, reviewing and approving the test cases and the code that is merged to ensure we are not breaking any current script or affecting other teams with the new code. Working on API integrations with middleware and DBs, certifying lower environments and PROD releases across all the IHG e-commerce platform, currently supporting 18 different brands and more than 15 languages in multiple browsers and viewports. Functional experience includes collaborating with Scrum Masters, Dev Leads, Head of Global Technologies, and Directors to achieve CD/CI for all the different Web and Content Agi
  • C
    Product Owner
    Cigna Corporate Services LLC
    Jun 2021 - Jan 2023 (1 year 8 months)
    As a Product Owner, I collaborated with the Dental and U500 divisions to develop and launch a new application called Helio. I managed two different scrum teams, each comprising over 10 members, to create services from scratch, utilizing data analysis, database jobs, API integration, UX designs, new API responses, and user interfaces to effectively manage data integration and reporting. My functional experience included managing and prioritizing the product backlog, resolving practical problems, creating functional stories, measuring team velocity, and gathering constant feedback from the development team to achieve optimal results. Additionally, I leveraged Hibernate to map database tables with objects, enhancing the portability of our appl
  • M
    Product Owner
    McKesson Corporation
    Jan 2020 - Jun 2021 (1 year 6 months)
    As a Product Owner, I was responsible for creating UX stories in collaboration with the Agile team to ensure that the Definition of Done (DoD) was clear. I prioritized the team backlog and maintained constant communication with stakeholders, organizing the backlog effectively. My role involved participating in estimation, refinement, sprint planning, and retrospective meetings following the sprints. I worked with various AI prompting techniques, conducted data analysis, and implemented AWS solutions. Additionally, I reviewed team estimations to ensure their accuracy, measured the team's velocity, and verified that the hours charged to stories were sufficient. I collaborated closely with the Scrum Master and participated in remote meetings w
  • S
    DevOps Release Manager
    Softtek Integration Systems
    Sep 2014 - Jan 2019 (4 years 5 months)
    As a Senior Quality Assurance & Release Certification contractor, I was responsible for managing the PROD Release certifications for all IHG Web and Mobile brands. My role involved analyzing specific business cases to determine whether they should be classified as web issues or enhancements based on user experience. I provided essential QA support to the Nearshore team in Mexico by supplying the necessary information to reproduce various scenarios. Additionally, I addressed email escalations from stakeholders, hotel managers, and product owners, utilizing specialized tools to assess the priority and impact of potential issues. I maintained close communication with all primary teams at IHG, coordinating efforts across multiple e-commerce cha
  • S
    Sr. Quality Assurance Lead
    Softtek Information Services Livesite Support Team
    Sep 2011 - Jan 2014 (2 years 5 months)
    As the Sr. Quality Assurance Lead for the Mexico Livesite Support team, I was responsible for overseeing PROD Support for the IHG hotels group, one of the largest hotel companies globally, which includes renowned brands such as Holiday Inn, Crowne Plaza, Intercontinental, and Staybridge. I led the QA Nearshore Team in maintaining their e-commerce online reservation system, focusing on detecting PROD issues, assigning and reviewing tickets as part of our proactive testing approach. My functional experience included bug tracking, testing, and planning, utilizing various mobile tools such as Quality Center, Java, Web Services, Tealeaf, Functester, Rally, and SharePoint. Additionally, I employed PL/SQL queries to extract data essential for vali
  • A
    QA Analyst/Lead
    Accredo & Medco 4th Source
    Jun 2009 - Jan 2011 (1 year 8 months)
    Business Analyst and QA Lead for MPOC (Mobile Point Of Care) Phase I and II Modules to manage electronic forms used by nurses to enter patient's data using Tablet PCs, avoiding filling out paperwork by hand. Also, led the Nurse Scheduler module to manage the visits made by nurses to certain patients, scheduling appointments and graphically handling hours spent with the patient and time spent from one appointment to another using tablets and eForms. The second phase of the project consisted of adding new functionalities and implementing a new module using IBM FileNet servers to store e-forms to handle NVTS (Nurse Visit Time Sheets) and integrate with the Nurse Scheduler project. Additionally, utilized PostgreSQL to create database job batche
Education verified_user 0% verified
  • A
    Advanced AI: Transformers for Computer Vision
    ATL
    Jan 2024 - Feb 2025 (1 year 2 months)
  • S
    SAFe® Product Owner / Product Manager
    Jan 2020 - Apr 2025 (5 years 4 months)
  • AGS
    Selenium (Automation Testing)
    AGS
    Jan 2012 - May 2014 (2 years 5 months)
  • Instituto Tecnológico de Mérida
    BS
    Instituto Tecnológico de Mérida
    Feb 2004 - Dec 2008 (4 years 11 months)
    Graduated
Projects (professional or personal) verified_user 0% verified
  • Cigna
    Helios Patient Portal
    Cigna
    Jun 2021 - Jan 2023 (1 year 8 months)
    Patient portal to manage user profiles, SOBs, prescriptions and documentation for their insurance policies.