Jorge Rios

Insurance Agent

American Income Life

Mar 2026 - Current (6 months)

Life and Health Insurance Co.

Progressive Customer Service Consultant

Afni

Aug 2025 - Aug 2026 (1 year 1 month)

• Customer support: Answer customer questions about policies, provide support for claims, and help with billing and technical issues. • Information and sales: Educate customers on coverage options and products, and offer additional products that meet their needs. • Policy management: Review customer policies, help with policy changes, and direct potential customers to sales agents for new or upgraded policies. • Communication: Handle customer inquiries and complaints through various channels, such as phone or email. • Problem-solving: Identify customer needs, troubleshoot issues, and resolve problems to ensure a positive customer experience • Tech support: helping customer set up their online profile and progressive application through vari

H

Kitchen Manager - Chef

Hoppy Monk

Jun 2016 - Oct 2022 (6 years 5 months)

• Responsible for overseeing kitchen operations. • Provide culinary, service, and operational support to site level culinary and service teams. • Responsible of updating recipes and prices on daily/weekly basis in real time. • Ensure and Develop a culinary plan with short-term and long-term goals that ensure quality satisfaction. • Enhance food quality levels by establishing standards while collaborating on diverse menus to satisfy specific regional preferences. • Address quality and/or service gaps to develop continuous improvement across the organization. • Develop and execute enterprise-wide programs to enrich the overall dining experience. • Establish menus and products that are in line with food cost projections, operational feasibilit

F

Insurance Agent

Fred Loya Insurance

Jan 2006 - Jan 2016 (10 years 1 month)

• Uphold and promote the organization's values, philosophy, ethic, integrity, and code of conduct. • Reach Goals Sales. • Motivate team. • Complete monthly goals. • Verify customers prior insurance and driving record. • PNC license. • Limited lines. • Home appraisal verification. • Vehicle and property inspection for new business.

About

Detail

Timeline

Résumé