Experienced Customer Support and Technical Support professional with several years of experience delivering exceptional customer experiences across phone, email, live chat, and CRM platforms. Proven track record of supporting leading U.S. technology companies, including Q4 Inc., Tech Mahindra, and Ubiquiti. Skilled in troubleshooting technical issues, resolving customer concerns efficiently, and consistently maintaining high customer satisfaction. Experienced in supporting SaaS products, collaborating with cross-functional teams, and thriving in remote work environments. Passionate about delivering outstanding customer service, building strong customer relationships, and continuously improving support processes.
