Jonathan Arango

Jonathan Arango

About

Detail

Cali, Valle del Cauca, Colombia

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 25% verified
  • T
    Customer Success & Ops Specialist public Remote experience
    Tulu
    Jul 2025 - Current (1 year)
    Virtual Assistant – Customer Success & Ops Specialist, TULU TULU | PropTech (US & Europe) | Remote Drive data-driven business operations for a fast-growing PropTech company, managing operational data, reporting, and internal workflows for 200+ multifamily buildings across US and European markets. • Own operational data management and reporting within Salesforce, Google Sheets (advanced functions), and Tableau, enabling visibility into occupancy, revenue-sharing metrics, and operational KPIs. • Coordinate cross-functional operational workflows using Asana, ensuring task ownership, deadline tracking, and on-time execution during portfolio growth. • Support financial operations through Bill.com and Stripe, including payment tracking, documen
  • T
    Administrative Assistant verified_user Verified experience
    Tecnoquímicas, Pharmaceutical Industry
    Jun 2021 - Mar 2025 (3 years 10 months)
    - Performed accurate data entry and analyzed datasets using Google Sheets and Microsoft Excel to create financial and operational reports, tracking key performance indicators (KPIs). - Formatted and exported documents in Google Docs, managed professional communication via Gmail, and conducted team meetings on Google Meet to streamline processes. - Collaborated with cross-functional teams to optimize data collection, ensuring data integrity and compliance with organizational protocols. - Leveraged my customer service experience to enhance internal stakeholder interactions, treating them with the same care and efficiency as external clients. My approach to communication emphasized clarity and assertiveness, drawing on my background in custo
  • F
    Customer Service Specialist
    Foundever, Customer Service Industry
    Jan 2020 - Jun 2021 (1 year 6 months)
    Provided bilingual support to U.S. clients on financial products (ADP, Global Cash Card), conducted data entry to update client accounts, managed restaurant operations on the Just Eat Spain platform, and developed effective communication skills, ensuring secure data management, compliance with protocols, reliable records for financial transactions, coordinated workflows, and prompt resolution of customer inquiries to ensure satisfaction.
  • A
    Administrative Assistant and Commercial Advisor
    AFE Athletic Fitness Experience, Fitness Industry
    Mar 2018 - Mar 2019 (1 year 1 month)
    Executed data entry and maintained accurate records for memberships and billing, prepared operational and financial reports using Excel and industry platforms, coordinated schedules for client activities and staff training, and delivered customer service and sales support, ensuring reliable documentation, supporting management in sales planning, facilitating smooth operations, and contributing to client satisfaction and retention.
Education verified_user 0% verified
  • –
    Business administration
    –Universidad del Valle
    Jan 2020 - Current (6 years 6 months)
    Bachelor’s degree in Business Administration from Universidad del Valle, a top public university in Cali, Colombia. This 5-year program, based at the San Fernando Campus, trains in management, data analysis, and financial reporting for professional business roles, allowing individuals to develop expertise in Microsoft Excel, data entry, and bilingual communication (English/Spanish) through hands-on projects and internships. With High-Quality Accreditation, affordable tuition, and access to modern labs and career services, Univalle prepares for careers like administrative assistant, data analyst, or project coordinator. Admission requires academic records and an entrance exam
  • Servicio Nacional de Aprendizaje (SENA)
    Technician in Administrative Assistance
    Servicio Nacional de Aprendizaje (SENA)
    Jan 2017 - Jan 2018 (1 year 1 month)