Customer Service Specialist
Foundever, Customer Service Industry
Jan 2020 - Jun 2021 (1 year 6 months)
Provided bilingual support to U.S. clients on financial products (ADP, Global Cash Card), conducted data entry to update client accounts, managed restaurant operations on the Just Eat Spain platform, and developed effective communication skills, ensuring secure data management, compliance with protocols, reliable records for financial transactions, coordinated workflows, and prompt resolution of customer inquiries to ensure satisfaction.