J

JOHN PULZATO

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Experienced Multi-Unit Manager
Phoenix, Arizona, United States
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Full-time jobs
Starting at USD100k/year
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Résumé

Jobs verified_user 0% verified
  • R
    Regional Vice President
    Apr 2022 - Current (4 years 3 months)
  • Wingstop
    Regional Vice President
    Wingstop
    Apr 2022 - Jan 2024 (1 year 10 months)
    Led vision, strategy, and execution for 47 locations throughout Arizona and New Mexico, representing more than $80MM in annual revenue. Exercised authority over seven direct report district managers, 180 managers, and more than 700 staff members. Maintained full P&L accountability. • Outstanding results, capturing a 12% increase in revenue, coupled with an increase in monthly profit from $270,000 to more than $800,000. • Credited with adding three additional district managers to improve operations, transforming $225,000 in additional salary expenses into an additional $7MM in profit. • Introduced a series of improvements to deliver exceptional customer experiences in challenging and highly competitive markets. Improved training scores ac
  • Whataburger
    Area Manager
    Whataburger
    Mar 2021 - Apr 2022 (1 year 2 months)
    Fulfilled a critical role directing five locations with P&L accountability. Grew a team of direct reports from two general managers to five and led hiring events to reach full staffing across all sites with more than 300 managers and staff. • Trained general managers to coordinate staff scheduling in alignment with peak periods, lowering labor spending for each site by up to 6%. • Successfully improved order accuracy and speed of service, leading to an improvement in guest satisfaction from the low 60% range to 75% while increasing overall revenue by up to 7%. • During tenure promoted 3 managers to General Managers, 4 team leaders to managers and 6 team members to team leader.
  • R
    Regional Director of Growth
    Reef Kitchens
    Jun 2019 - Feb 2021 (1 year 9 months)
    Joined the company as Area Director to oversee operations throughout California, Washington, and Canada. Within one year, advanced to Regional Director of Operations Excellence in October 2019, then to Regional Director of Growth in June 2020. Exercised full P&L accountability for the performance of 17 sites in three states, supervising six direct reports and a total of more than 200 managers and staff members. • Full P&L responsibility for over $20M in revenue for 17 sites with 6 direct reports and over 200 managers and staff. • Championed labor reduction of 4% by creating a daily labor budget based on peak revenue times. • Increased food and beverage revenue by 9%, by order accuracy and increased prep times. • Reduced COS by 7.5% by s
  • B
    District Manager
    Bowlero Corporation
    Sep 2008 - Jun 2019 (10 years 10 months)
    A demonstrated record of success and achievement, marked by a series of promotions to positions of increased influence, authority, and accountability. • Promoted to General Manager in August 2009. Promoted to District Manager December 2013 • Designed and implemented plans and strategies; P&L responsibility for $12M operating budget covering 10 sites, including restaurants (both full service and QSR) • Conducted financial and operational reporting, including preparation of quarterly EBITDAR reviews, revenue growth patterns, payroll percentages, and expense controls. • Hired, led, and coached employees and ensured a productive work culture. Positioned the team to attain corporate goals, creating selling culture and ensuring adherence to S
Education verified_user 0% verified
  • Mesa Community College
    Associate of Arts and science
    Mesa Community College
Projects (professional or personal) verified_user 0% verified
  • C
    Coaching and developing staff
    Oct 1989 - Current (36 years 9 months)