John Michael Steve T. Sanfuego

John Michael Steve T. Sanfuego

About

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Sorsogon City, Bicol, Philippines
Contact John regarding: 
Flexible work
Starting at USD5/hour
groups
Networking

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • J
    Virtual Assistant / Researcher
    Jordan’s Online Associates
    Jun 2024 - Apr 2026 (1 year 11 months)
    Worked as a Virtual Assistant specializing in data entry, data research, and data scrubbing for real estate-related projects, including property records, land use, zoning, and delinquent property research. Responsible for verifying, updating, organizing, and maintaining large datasets to ensure accuracy and consistency of information. Utilized LandID, DataTree, Google Workspace, online search tools, spreadsheets, and ChatGPT to conduct research, organize data, and support administrative tasks efficiently. Also handled customer communication and administrative support while maintaining professionalism, attention to detail, and timely completion of tasks in fast-paced environments.
  • R
    Dispatch Admin
    Ravenous Communication Inc.
    Aug 2022 - Aug 2023 (1 year 1 month)
    Responsible for coordinating daily dispatch operations to ensure timely and accurate scheduling, communication, and delivery processes. Managed administrative tasks related to dispatching, maintained organized records, and provided support to drivers, clients, and internal teams. Ensured smooth workflow by monitoring schedules, handling documentation, and addressing operational concerns promptly.
  • G
    Outbound Sales Specialist
    Gutz Business Process Outsourcing
    May 2021 - Nov 2021 (7 months)
    Provided customer service support by resolving customer inquiries through effective communication, active listening, and problem-solving techniques. Assisted customers with product selection and information to ensure customer satisfaction and build positive client relationships. Managed high call volumes while maintaining professionalism, efficiency, and quality service standards. Collaborated with team members to improve workflow and streamline service delivery processes. Effectively handled high-pressure situations, customer disputes, and escalated concerns by finding appropriate and satisfactory resolutions for both the customer and the company. Also responded to customer requests regarding products, services, and company-related informa
Education verified_user 0% verified
  • C
    Bachelor of Science (Undergrad)
    Computer Communication Development Institute College
    Jun 2015 - Apr 2017 (1 year 11 months)