My name is John Vega, Results-driven IT professional with 6+ years of experience in Technical Support and IT Administration. Specialized in network security with a strong background in Computer Maintenance Technology and expertise in designing and installing structured cabling systems. Demonstrated ability to provide top-notch Help Desk support, resolving complex technical issues efficiently to ensure seamless operations and user satisfaction. Proficient in diagnosing hardware and software problems, implementing security protocols, and optimizing network performance. Adept at communicating technical concepts to both technical and non-technical audiences, fostering positive relationships with clients and stakeholders. Seeking to leverage diverse skills and knowledge to contribute to a forward-thinking organization's IT success and growth.Knowledge in CISCO CCNA I, II, III, Electricity, electronics, CCTV, Fiber Optic, HFC Networks, IP telephony, microwave networks (Point-to-Point and Point-to Multipoint), AutoCAD, pentesting, hardening among others.
