Seasoned professional with extensive experience in program management, data analysis, and sales team leadership. Proven track record in both B2B and B2C environments, specializing in SaaS solutions. Adept in campaign analysis through rigorous daily goal evaluation, demonstrating proficiency across diverse facets of sales campaigns. Well-versed in providing technical support, ensuring superior customer service, and excelling in cross-selling initiatives. expertise in collections management and excels in areas such as scheduling and establishing attainable objectives through consistent follow-up. Proficient in leveraging various CRM platforms including, Salesforce, Hubspot, and Copper