CLINICAL ASSISTANT CLERK
SOUTHERN ISABELA MEDICAL CENTER
Sep 2020 - Jan 2022 (1 year 5 months)
PROVIDES DAY-TO-DAY STAFF, LOGISTICAL, AND ADMINISTRATIVE ASSISTANCE TO A MEDICAL CLINIC, HOSPITAL UNIT, OR CLINICAL TRIALS PROGRAM. TRIAGES PATIENTS AND SCHEDULES APPOINTMENTS; SCREENS AND REFERS PHONE CALLS, AND COMMUNICATES AND INTERACTS WITH PATIENTS; PROVIDES CLERICAL, WORD PROCESSING, AND STAFF SUPPORT TO THE UNIT, AND ASSISTS WITH CLINICAL AND/OR LABORATORY PROCEDURES AS REQUIRED. ADDITIONALLY, UTILIZED LEAD MANAGEMENT SKILLS TO WORK COLLABORATIVELY WITH DOCTORS, NURSES, AND ADMIN STAFF TO OPTIMIZE APPOINTMENT FLOW, ENSURING THAT NO PATIENTS (OR “LEADS”) FALL THROUGH THE CRACKS, THUS ENHANCING OVERALL PATIENT CARE AND CLINICAL EFFICIENCY.