jesus montero

jesus montero

About

Detail

Nariño, Colombia

Contact jesus regarding: 
Flexible work
Starting at USD4/hour

Timeline


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Job
school
Education

Résumé


Jobs verified_user 0% verified
  • L
    Customer Service Representative and Tech Support
    Life Wireless Campaign
    Feb 2024 - May 2025 (1 year 4 months)
    • Managed customer inquiries and escalations professionally and efficiently, ensuring high levels of satisfaction and effective resolution of issues. In my role as a Customer Service Representative and Tech Support agent at Life Wireless, I consistently adhered to standard operating procedures (SOP) to guarantee accurate troubleshooting and regulatory compliance. This included diagnosing technical issues, managing account activations and cancellations, verifying customer identities, and documenting requests meticulously. By following SOPs, I was able to close support cases effectively, which contributed to maintaining strong customer relationships and enhancing overall service quality.
  • Own Business
    Freelance Multimedia Business & Pixel Flow Founder public Remote experience
    Own Business
    Feb 2019 - Current (7 years 4 months)
    Founder of Pixel Flow, a creative agency specialized in AI-assisted multimedia production. I produce and edit music using Studio One (audio editing, mixing, arrangement), create and animate visual content with AI tools (Google Flow, Luma Lab, Gemini, Grok), edit video with CapCut, and compose posts and graphics with Canva. I manage client projects end-to-end: communication, planning, file organization, and delivery. Currently expanding skills in Affinity for professional graphic design.
Education verified_user 0% verified
  • S
    English Language - Self-Taught (C1)
    Self-Taught,
    Feb 2019 - Current (7 years 4 months)