Jessica Rivera Product Manager II

Product Manager II

Tata Consultancy Services (TCS)

Jan 2021 - Current (5 years 6 months)

• Collaborate closely with stakeholders, including end-users and clients, to understand and document the project's requirements. Identify the business needs, analyze processes, historical data, and create process flows, data models, and other documentation to communicate the requirements effectively to the development team through user stories. • Utilize data analysis to validate requirements, identify pain points, and define performance metrics. Analyzing historical data, user behavior, and market trends ensures proposed features align with user needs and business goals, enabling prioritization of improvement initiatives based on potential benefits. Tracked key performance indicators provide valuable insights into project success and the

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Strategy and business analyst

MINSAIT AN INDRA COMPANY

Jan 2020 - Jan 2021 (1 year 1 month)

• Leveraged internal data, Stakeholder's feedback, and market insights to identify opportunities for enhancements, close competitive gaps, and make process improvements to increase client satisfaction. • Conducted in-depth quantitative and qualitative data analysis to suggest data-driven methods for the company to improve their practices and processes. • Prepared and presented comprehensive business solutions, trends, and recommendations to stakeholders, enabling the organization to achieve its goals efficiently. • Successfully conducted workshops and training sessions to promote agile methodologies and enhance the team's performance. • Demonstrated expertise in preparation, monitoring, and release of user stories, aligning them with st

Statistics and analysis Specialist

MetLife México

Jan 2018 - Jan 2020 (2 years 1 month)

• Analyzed Statistical data to drive informed decision-making processes within the claims area. • Spearheaded the projection of claims at the end of the month, providing essential insights for decision-making and planning of reserves in collaboration with other interested areas such as Actuary, Finance, and Treasury. • Designed, developed, and implemented a comprehensive suite of metrics and KPIs in the claims area, utilizing tools such as Visual Basic, Excel Macros, Qlik View, and Qlik Sense, resulting in timely and effective decision-making. • Prepared and delivered detailed reports, empowering internal and external clients to make timely and well-informed decisions based on accurate data and insights. • Provided invaluable analytical

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Trainee Credit & Portfolio Analyst

Citi Banamex

Jan 2017 - Jan 2018 (1 year 1 month)

• Documented, monitored, and released new score models, playing a vital role in the implementation process. • Conducted statistical analysis, both pre- and post-implementation of released models, to assess their effectiveness and impact. • Demonstrated proficiency in data extraction and manipulation using SAS for BAU reporting purposes. • Analyzed variables and mapped the impact and possible risks of the implementation of the new model, ensuring robustness and efficiency.

Jessica Rivera

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