Jessica Gutierrez

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Touristic Reservations and B2B GoRooming Manager

Jul 2024 - Aug 2024 (2 months)

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Touristic Reservations and B2B GoRooming Manager

Jul 2022 - Aug 2024 (2 years 2 months)

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Manager Touristic Reservations and B2B GoRooming

Beach Please Tulum

Mar 2020 - Jun 2022 (2 years 4 months)

Manage posts, rates and reservations on platforms: Airbnb, Booking.com, Tripadvisor, HousingAnywhere, Uniplaces, Roomless, Spotahome. Create contracts short stay and long term in CRM (Zoho).

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Commercial assistant

Inter

Jan 2018 - Feb 2020 (2 years 2 months)

International trade management, handling of import and export tariff documentation, logistics, coordination of purchases, storage, forms of payment and credit. Organization of business meetings and contract closing

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Sales & Reservations assistant-Wedding Planner

Papaya Playa Project

Jul 2014 - Oct 2017 (3 years 4 months)

Functions: sales and reservation of rooms, yoga groups, retreats and weddings (hotel package, extras such as food and beverages, transportation, furniture, etc.). Advice by telephone and mail both customers and suppliers. Customer service Join a reservation system booking center to both individual and group. Extranets review to check the file reservations and arrivals. Administrative work: Sales Reports, Power Point presentations and additional information about the property/ packages Word &Adobe. Responded to the requests of guests, including booking transportation to and from the airport, to ensure all needs were properly handled. Attended trade shows to assist the marketing department in gaining new business and forming relationships wit

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Reservations Area

Hotel Marina El Cid Spa & Beach Resort Riviera Maya

Jan 2008 - Jan 2010 (2 years 1 month)

Sales and reservation of rooms via telephone, email and through tour operators. Room upgrades sales, direct attention to guests (groups and individuals). Assisted clients in booking spa services, adventure packages, rooms, and other services at the hotel. Provided information about the resort and surrounding area to clients to answer their questions and enhance their stay. Coordinated with local hotels to create a network for assisting with overflow issues and other problems requiring resettling clients.

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B2C SALES

SRE

Jan 2007 - Jan 2008 (1 year 1 month)

B2C SALES, INTRANETS, EXTRANETS

Jessica Gutierrez

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Jessica's behavioral traits
Jessica's likely patterns of behavior, thought, values, and emotion. Based on the HEXACO model, OCP instrument, and Torre’s own research.