Jelissa Brito

Retail Sales Associate

Old Navy

Jul 2024 - Current (1 year 10 months)

• Delivered exceptional customer service by assisting shoppers with product selection, answering inquiries, and ensuring a positive shopping experience. • Maintained a well-organized and visually appealing sales floor by replenishing inventory, folding apparel, and adhering to merchandising standards. • Managed fitting rooms to provide a smooth and secure experience, ensuring quick turnover and proper garment handling. • Informed customers of promotions, loyalty programs, and new arrivals to enhance brand engagement and drive sales. • Resolved customer concerns and handled returns or exchanges in a professional manner, ensuring satisfaction and adherence to store policies. • Participated in seasonal inventory counts and audi

Programming Chair

University at Albany

May 2024 - May 2025 (1 year 1 month)

• Planned and coordinated events and performances, ensuring all logistical details were meticulously managed. • Communicated professionally with other campus organizations to facilitate collaborative events, enhancing community engagement. • Collaborated with other EBoard members to develop new exercises and activities for members, fostering creativity and participation. • Provided clear instructions and constructive feedback throughout the rehearsal, supporting performers in their development. • Ensured performers received support and reached their full potential, —-• • •Managing reservation logistics to secure venues and accommodations that met the needs of all attendees, aligning with the organization’s schedule and member a

Resident Assistant

University at Albany

Aug 2022 - May 2025 (2 years 10 months)

• Provide leadership and mentorship to residential students in order to help maintain a respectful yet friendly atmosphere that stimulates student personal growth and learning. • Help create a supportive and safe environment for residents adjusting to campus life. • Collaborate with other staff members to coordinate fun and engaging events on campus to motivate students to participate in campus life. • Remain informed of and promote campus events, resources, and programs within the University. • Mediate any issues that may arise between students. • Train new Resident Assistants. • Assist resident director in the main office to assist students and answer phones. • Utilize document management skills to handle important r

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Tutor

Gianna Diaz

Oct 2020 - Jun 2022 (1 year 9 months)

• Assisted children ages 11 and 6 with homework assignments and special projects across different subjects, both remotely and in person • Communicated positively and effectively with children and parents • Offered educational advice and activities for mental growth, cognitive development, and mental health • Promoted learning through engaging activities and reinforcement of material learned

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Childcare provider

Michelle Vargas

Jul 2018 - Aug 2021 (3 years 2 months)

• Fostered close relationships with children aged 4 and 2, as well as their mother, by creating a safe, trusting, and clean environment • Led by example to reinforce respectfulness, compassion, empathy, and responsibility among the children • Prepared healthy, age-appropriate snacks and meals • Organized home and light cleaning after activities

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