Jehison Gallego
About
Detail
Bogota D.C., Colombia
Contact Jehison regarding:
Flexible work
Starting at
USD30/hour
Résumé
Jobs
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- BFinancial AnalystBRINKS INC (Security Services)Jul 2023 - Current (3 years 1 month)• Manage intercompany transaction recordings and reconciliation to ensure financial accuracy (Oracle). • Assist in the preparation of consolidated financial statements across the corporate group. • Support internal and external audits by ensuring full compliance and documentation (MS Teams, Outlook). • Prepare reports and dashboards for senior leadership, handling confidential data with discretion (Blackline, Excel).
- PPricing AnalystMay 2021 - Jun 2023 (2 years 2 months)• Analyzed large datasets to identify pricing discrepancies and improve accuracy in client billing (Excel). • Developed and maintained freight pricing models based on contractual agreements and market fluctuations. • Automated invoice validation and data entry processes, increasing efficiency and reducing errors. • Collaborated with audit and account management teams to ensure accurate B2B billing and contract compliance.
MentorWalmartAug 2019 - May 2021 (1 year 10 months)• Mentored a team of customer service agents to improve quality standards and KPI performance (CRM). • Handled escalated customer cases involving logistics, refunds, and product issues across the U.S. market. • Delivered regular training sessions and feedback reviews to enhance agent performance and productivity. • Analyzed performance metrics and implemented process improvements to boost customer satisfaction (NPS/CSAT).
Education
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- KBachelor of International Business AdministrationKonrad Lorenz UniversityJan 2013 - May 2018 (5 years 5 months)