Jeff Hollihan

Jeff Hollihan  new_releases

About

Detail

Consultant / Interim Sales and CX Leader
Colorado, United States

Timeline


work
Job

Résumé


Jobs verified_user 0% verified
  • C
    Regional VP of Sales
    CLEARANCEJOBS
    Aug 2021 - Oct 2022 (1 year 3 months)
    Lead a distributed sales team with a focus on new customer acquisition within our SaaS and human capital management solutions. •Create, implement, and monitor infrastructure to enhance and influence the operation of our sales force, including sales reporting, sales analysis, and sales force alignment. •Proactively identify opportunities for sales process improvement and interacts closely with senior leadership to inspect sales process quality and prioritize opportunities for improvement. •Operationally onboard new team members via systems and territory enablement. •Produce revenue forecasts, monitor key performance indicators, and prepare analysis and strategy for ongoing performance improvement.
  • Bunny Studio
    VP of Global Sales
    Bunny Studio
    Feb 2021 - Aug 2021 (7 months)
    Led a globally distributed sales team with a focus on developing and overseeing strategies to identify and acquire new global partners and clients. Additional objectives include existing account growth and client retention. •Ensured sales process adoption, implemented sales methodology practices, and drove process improvement. The impact was over $2M in new customer acquisition pipeline in Q2 2021. •Identified investments in enabling technologies and vendor partnerships in support of sales productivity. •Designed pre and post-sale processes, sales cycle activities, exit criteria, and handoffs between teams in a SaaS environment. •Responsible for end-to-end pipeline visibility and analysis, campaign effectiveness, and database cleanlines
  • 4
    Consultant / Interim Sales and CX Leader public Remote experience
    4 Squared Business Solutions
    Jan 2021 - Current (4 years 8 months)
  • Health eCareers
    Director of Sales and Customer Success
    Health eCareers
    Aug 2019 - Jan 2021 (1 year 6 months)
    Led and motivated a multifaceted team of over 20 employees with a focus on exceeding sales targets and improving customer retention – managed the entire customer journey from prospect to sale to account management as well as upsell to renewal. Responsible for setting strategic objectives and creating tactical solutions for sales and customer success teams to drive growth and provide business insights. •Drove >5% year-over-year growth in average sales price, improved transparency for pipeline velocity and instituted Salesforce hygiene and forecasting practices, and helped bring receivables down by over $1M in 2020. •Refined and streamlined sales practices and processes which drove a 20% increase in bookings after initial 90-days in the rol
  • ServiceSource
    Director of Sales and Customer Success
    ServiceSource
    Jun 2017 - Jul 2019 (2 years 2 months)
    Motivated, led, and mentored manager and non-manager team members across multiple global inside sales, SDR, and customer success engagements within SaaS environments. Was responsible for creating vision and the execution of strategic initiatives. Produced forecasts, monitored key performance indicators, and prepared analysis and strategy for ongoing performance improvement. •Managed the execution of key priorities and strategic initiatives including sales forecasting, sales planning processes, pipeline management, deployment of go-to-market strategies, and performance management tools/processes. •Staffed, trained, and launched multiple sales and customer success teams with a focus on land, expansion, adoption, and renewals. •Created play
  • CLEAR
    Director, Sales Excellence
    CLEAR
    Jan 2016 - Apr 2017 (1 year 4 months)
    Mentored, coached, and collaborated with operational leadership teams to identify and implement best practices ensuring organizational consistency, professional development, and successful execution of sales and customer success initiatives. Implemented change through an effective change management process and support both the onboarding and ongoing training and development of over 450 field employees and 50 general managers, managers, and supervisors across 26 locations. •Conducted in-depth analysis of the business and the value drivers to identify growth opportunities. •Developed compensation and incentive plans that aligned the sales organization incentives to the company-wide strategy. •Developed and coordinated sales training materi
Education verified_user 0% verified
  • University of Phoenix
    Master of Business Administration
    University of Phoenix