Jedidah Ama Roberts

An experienced customer success agent with over three(3) years of remote and in person work experience in delivering exceptional customer service and handling administrative tasks.Jedidah has a proven ability to collaborate cross-functionally and can carry out whatever role she puts her mind to. The beauty in having conviction is the love you develop for change. She’s had the opportunity to work in three different industries while carrying out similar functions. Understanding the customer is what has made me adept at leading customer onboarding, providing support and identifying opportunities for upselling. I stand by what Sibel Terhaar said “ Don’t be afraid of hiring people with ZERO experience. They can surprise you with their determination and great work ethic”. I believe being equipped with the determination to succeed in any and every endeavor is what makes me relentless in my pursuit of a fulfilling career.