Jean Michelle Aquino Gonzalez Sales, Customer Service,Recruitment, Office

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Unit Head

Manulife Financial Corp.

Apr 2025 - Current (1 year 2 months)

-To recruit develop and manage an increasing number of highly successful Financial Advisors and download leaders.

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Vice President -Business Development Manager

SurelyticsRM

Jul 2024 - Jul 2025 (1 year 1 month)

-Prospect and acquire new clients while maintaining and expanding relationship with existing clients

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Customer Service Executive

TDCX (Singapore Airlines)

Jun 2022 - Jun 2025 (3 years 1 month)

-Application of Purchase of Miles and 50 Amex voucher

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Account Ambassador

GC Services Intl, Kroger Supermarket

Nov 2021 - May 2022 (7 months)

Responsible in assisting Kroger customers on order and digital concerns IFICATIONSCivil Service E -responsible in providing quality customer services to sustain continuity

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Banking Consultant Customer Service Representative

St. George Australian Banking Concentrix, UP Ayala Technohub

Sep 2018 - Aug 2021 (3 years)

-Review and process documents for credit card and personal loan application /2018

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Curriculum Developer

AMA ONLINE EDUCATION

Nov 2016 - Aug 2018 (1 year 10 months)

- Developed comprehensive curricula and lesson plans for Senior High School courses in Accounting, Business, and Management, ensuring alignment with educational standards and student needs. - Implemented projects effectively while maintaining a focus on quality assurance to enhance the learning experience. - Leveraged skills in business administration and accounting to create relevant and practical content. - Additionally, utilized experience in educational sales to understand market demands and student interests, which informed the curriculum design and helped in promoting the online education program effectively. - Engaged in deal closing activities during admissions, addressing inquiries from prospective college students, which not o

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Math / Civics / Sped Teacher

Fairfield School

May 2011 - Nov 2016 (5 years 7 months)

-Taught Math and Civics subject -Prepare iep ( individualized education program ) for students

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Dean of CBA

AMA Computer

Jun 2010 - Mar 2011 (10 months)

As Dean of CBA, I provided leadership, direction, and coordination within the school, ensuring that academic programs aligned with institutional goals and student needs. I was responsible for coordinating various initiatives aimed at enhancing the educational experience, including curriculum development that fostered student engagement and success. Additionally, I leveraged skills in educational sales and consultative selling to promote our programs effectively, contributing to an increase in the number of college students enrolled. By integrating these sales strategies, I was able to communicate the value of our offerings, thereby enhancing the school's reputation and attracting a diverse student body.

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Assistant Principal / Head Sped Program, Grade School Teacher

St. Michael Learning Center

Apr 2008 - May 2010 (2 years 2 months)

- As Assistant Principal and Head of the Special Education Program, I was responsible for the overall operations of the school, ensuring a conducive learning environment for all students. - I monitored instructional practices and provided guidance to teachers, fostering professional development to enhance teaching effectiveness. - My leadership involved coordinating various school initiatives and assessing students with disabilities to tailor educational approaches that meet their unique needs. - I prepared Individualized Education Programs (IEPs) for students, focusing on subjects such as Mathematics, Civics, and Geography, to ensure personalized learning experiences. - Additionally, I utilized skills in resource coordination to optimi

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Academic / Sped tutor

Jan 2004 - Mar 2024 (20 years 3 months)

-Taught all academic subjects from pre-school to Elementary taught students with special need

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and Promotion

Laicom Sales

Jun 1998 - Jun 2001 (3 years 1 month)

• Manual invoice entry • Filing of manual invoice • Inventory of Unilever products

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Project Manager (HR and Payroll Officer)

Rizal

Jun 1998 - Jun 2001 (3 years 1 month)

• Performing various activities like planning and scheduling meetings, appointments, organizing and maintaining paper works • Type correspondence, reports and other documents and to maintain office ties • Organizing the office ordering office supplies and run the office smoothly • To greet and assist the visitors, answers phones and direct him to the concerned department • To renew contract of employees and compute payroll and benefits of employees • Prepare annual budget

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Sales consultant / Area Manager

Platinums Plans Inc,

May 1997 - Dec 2004 (7 years 8 months)

• Interview and evaluate applicants • Train new group account executive • Review and revised marketing strategy

Jean Michelle Aquino Gonzalez

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