Jazel Barra

Jazel Barra

About

Detail

Province of Laguna, Philippines

Contact Jazel regarding: 
work
Full-time jobs
Starting at USD5/hour
Flexible work
Starting at USD4/hour

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • TP
    Operations Supervisor
    TP
    Mar 2024 - May 2025 (1 year 3 months)
    • Guided agents in resolving customer concerns, delivering exceptional service with a customer-first mindset. • Managed communications (email, text, calls), addressing inquiries and providing fast, effective solutions. • Handled administrative and back-office tasks (emails, faxes, customer data updates), maintaining 99% accuracy and timely support. • Resolved logistics issues by managing schedules and offering alternative solutions, consistently prioritizing customer satisfaction. • Led and mentored a high-performing team, fostering collaboration and a results-driven work culture.
  • FedEx Logistics
    Recipient Team Supervisor
    FedEx Logistics
    Mar 2024 - May 2025 (1 year 3 months)
    • Providing excellent administrative and customer service support both for the agent and the customer. • Efficiently resolving the customer's concerns and inquiries by providing assistance. • Handling customer's information and concern with the highest confidentiality and accuracy by documenting all data while maintaining strict compliance with company's policies. Additionally, as a team lead, I focus on ensuring customer satisfaction with our service, which reinforces our commitment to quality and enhances the overall customer experience.
  • W
    English Teacher
    WELLSPRING ACADEMY OF CANLUBANG INC
    Jun 2023 - Jan 2024 (8 months)
    • Designed and implemented daily lesson plans, ensuring a student-centric approach that helps students learn new concepts effectively. • Maintained a collaborative and friendly environment inside and outside the classroom. • Fostered students’ curiosity and interest in learning through hands-on activities. • Supported and mentored struggling students with positive and healthy coping strategies and engaged in daily discussions before class began. • Utilized Microsoft 365 tools to enhance teaching methods and facilitate student learning, demonstrating the relevance of technology in the educational process.
Education verified_user 0% verified
  • City College of Calamba
    Bachelor of Education - BEd, Secondary Education and Teaching
    City College of Calamba
    Jan 2019 - Dec 2023 (5 years)