J
Jawad Anjum
About
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Lahore, Punjab, Pakistan
Résumé
Jobs
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- TSales Manager / Store ManagerThe Brick, CanadaFeb 2018 - Oct 2025 (7 years 9 months)• Consistently converted high volumes of inbound customer inquiries into completed sales, achieving and exceeding monthly revenue targets across a multi-year tenure. • Increased annual revenue by 35% through strategic promotions, targeted follow-up cadences, and customer retention initiatives. • Drove CRM adoption across the team, improving pipeline visibility, forecast accuracy, and proactive account management enabling data-driven decisions and faster close cycles. • Managed escalations with high-value customers and rebuilt trust through structured post-sale follow-up, directly strengthening long-term retention. • Led and coached 10+ sales professionals, creating accountability frameworks that consistently drove 100%+ of individual and te
Sales Manager/Store ManagerThe BrickFeb 2018 - Oct 2025 (7 years 9 months)Sold High End Consumer Appliances and Electronics- SSales SpecialistSears Canada, VancouverMay 2013 - Dec 2017 (4 years 8 months)• Consistently exceeded personal sales targets by 130% through disciplined daily activity, strong product knowledge, and a consultative approach to every customer interaction. • Applied upselling and cross-selling techniques that contributed to a 20% increase in revenue, identifying customer needs and recommending higher-value solutions. • Converted inbound walk-in customers into completed sales by quickly building rapport, qualifying needs, and presenting tailored product recommendations. • Maintained a high close rate by following structured qualification techniques, overcoming objections confidently, and guiding customers to a decision. • Reduced churn by 10% through proactive post-sale follow-up and relationship management, ensuring cus
Education
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- PBachelor in computer SciencePunjab institute of computer ScienceJan 1999 - May 2001 (2 years 5 months)